Lead Driver - Participant Care

Responsibilities

InnovAge Lead Driver – Participant Care provides transportation for our frail and elderly participants from their home to our Day Centers and appointments during the day and for field trips as part of the activities program. They deliver in-home meals and provide delivery and pick-up of supplies and medications for participants in addition to performing pre/post trip inspections. Additionally, they are responsible for the monitoring of vehicles, participant safety and supplies. Working in collaboration with the Manager of Transportation and the Scheduler, the Lead Driver communicates issues in writing and assists in driver education in addition to performing other driving tasks as needed.

 

Physical attendance at an InnovAge facility and/or an InnovAge participant home is essential to performing the job duties. The work schedule is Monday thru Friday, with some Saturday and holiday operations which require working on a rotating schedule basis.

 

Essential Functions and Work Responsibilities

Overall Function – 80%

• Drives InnovAge vehicles in a safe and responsible manner which includes; utilizing defensive driving skills, following InnovAge policies, procedures and assigned routes.
• Loads and unloads participants in and out of InnovAge vehicles and assists participants into and out of their homes in adherence with InnovAge policies and procedures.
• Transports participants to all appointments that have been pre-arranged by the dispatcher.
• Delivers in-home meals, supplies and medications to participants, ensuring that the correct participants receive the correct parcels.
• Assists participants into their homes and helps with simple tasks when necessary and appropriate, such as; helping participants with outerwear and moving of items that are obstructing walking paths.
• Keeps Dispatch updated on all events of their assigned routes.
• Maintains safety and cleanliness of assigned vehicle and coordinates scheduling of van maintenance with the Manager of Transportation.
• Assists other Drivers with the loading and unloading of participants arriving and exiting the center.
• Participates within the interdisciplinary team in the formulation of Plans of Care for InnovAge PACE program participants, as well as in other interdisciplinary team settings that plan, coordinate and monitor the care of InnovAge PACE program participants.
• Additional work functions and duties may be assigned

Lead Functions - 20%

• Receives and signs for medications from the clinic on a timely basis
• Assigns medications to the route and driver and ensures that all medications are signed for and delivered
• Ensures that medications are placed in safe keeping when not assigned to a driver, in order to prevent mishandling
• Collects all delivery receipts and ensures the completion of all deliveries, returns all receipts to the delivering department (Clinic/Day Center) in a timely manner
• Labels and distributes personal supplies and meals to the driver’s boxes for delivery.
• Ensures that all participants are out of the center at the end of the day.
• Monitors vehicles to ensure that there is an adequate amount of supplies and that the vehicles are clean and presentable. Monitors the pre-trip inspections of other drivers, in addition to own vehicle.
• Assists in the training of drivers and perform ride-along’s with current and new drivers to ensure comprehension of routes
• Performs many last minute driving requests for other absent drivers or plans that change without notice.
• Covers a modified driving route each day and a full route when needed.
• Acts as a liaison between the drivers and Transportation Manager regarding various transportation issues, both verbally and in writing to both the Transportation Manager and dispatch personnel

Qualifications

 

REQUIRED

• Must be a minimum of 21 years of age and have six months prior experience with the organization in the position of Driver.
• Requires excellent driving record with no more than two points off state motor vehicle record in addition to being collision and incident free for the previous six (6) months. “Collision and incident free” implies that the individual was not found culpable if involved in either a collision or incident 
• Previous DOT and Defensive Driving experience
• One year of experience working with the frail or elderly
• High school diploma or GED or previous experience of one year or more within the realm of the position’s duties and responsibilities may be substituted in the absence of a high school diploma.
• Ability to lift, push, pull and carry up to 75 pounds.

Licensure Requirements By State 

• California (for San Bernardino and Sacramento Centers): Valid state issued Class B Commercial Driver’s License with Passenger endorsement (will accept Class A), good driving record and to be at least 21 years of age.
• California (for Los Angeles), Colorado, Florida, New Mexico, Pennsylvania & Virginia: Valid state issued Driver’s License, good driving record and to be at least 21 years of age.
• Drivers must maintain a valid state-issued medical examiner’s certificate when required by applicable state law.

PREFERRED

• Knowledge of how to use and maintain positions equipment is desirable.
• Experience transporting the elderly preferred
• Six months experience transporting individuals with special mobility needs 

Benefits

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.

 

InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.

 

Applicants are considered until the position is filled.

Posted Pay Range

$25.00 - $26.25

Additional Information

Compensation Disclaimer

The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity.  InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.

 

Attention Florida ApplicantsThis position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.For more information, please visit the Clearinghouse Education and Awareness website:  https://info.flclearinghouse.com

 

Agency Disclaimer

InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.

 

Fraud Disclaimer

InnovAge is committed to maintaining a safe, transparent, and respectful hiring process for all candidates.

Please be aware that all legitimate email communication regarding InnovAge job opportunities will come exclusively from an email address ending in @innovage.com. 

At no point in our hiring process will InnovAge:

• Request payment from candidates for equipment, background checks, onboarding, training, or any other employment‑related purpose
• Ask for financial information (such as bank account details) before a formal offer and onboarding process is completed through our official systems

If you receive a message claiming to represent InnovAge that does not align with the above, it may be fraudulent. We encourage you to exercise caution and refrain from engaging or sharing personal information.

If you believe you have been contacted by someone misrepresenting InnovAge, please report the activity to [email protected] or apply directly through our official career site to ensure the opportunity is legitimate.

Your trust matters to us, and we appreciate your interest in joining InnovAge.