Shift Supervisor — Launch Entertainment Norwood

Location
Norwood
Workplace
On-site
Compensation
$20 – $22

About this role

Shift Supervisor - Launch Entertainment 20-22/hr | Part-Time | Now Interviewing

Norwood, MA · Powered by Momentum Enterprises

Launch Entertainment Norwood is hiring a Shift Supervisor to help lead daily operations and make sure every guest (kids and parents alike)has a great experience. This is a hands-on leadership role: you'll run shifts, lead a team, and be the person staff and guests count on to keep things running smoothly.

WHAT YOU'LL DO

  • Oversee day-to-day facility operations, including opening and closing duties
  • Supervise, train, and support staff on shift
  • Monitor safety protocols and ensure a clean, well-maintained facility
  • Ensure guests receive friendly, responsive service at every touchpoint
  • Handle scheduling, reports, and inventory management
  • Resolve guest concerns promptly and professionally
  • Act as a liaison between staff and management, modeling Momentum's core values

PAY & SCHEDULE

  • 20-22/hr (based on experience)
  • Part-time
  • Willingness to work weekends, holidays, and evenings as needed
  • Now interviewing - start dates available soon

WHAT WE'RE LOOKING FOR

  • Previous supervisory or leadership experience in a fast-paced environment
  • Strong communication and people skills - comfortable managing a team and connecting with guests
  • Ability to multitask and stay calm under pressure
  • Self-motivated, dependable, and well-organized
  • Must be at least 18 years old, with a high school diploma or equivalent
  • Able to stand for long periods and lift up to 50 lbs
  • ServSafe certification preferred (or willingness to obtain within 90 days)

WHAT YOU GET

  • Paid training and ongoing professional development
  • Real path to advancement,
  • Flexible Schedule
  • Retirement savings options for all employees
  • Employee perks across Momentum Enterprises - My Gym, Launch Family Entertainment, Retro Fitness, Club Elevate, Wimbledon Tennis & Pickleball Club, and The Newport Venture

Apply today - interviews happening now.

Launch Family Entertainment, Norwood MA · Powered by Momentum Enterprises · Equal opportunity employer

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Top Benefits

  • Paid training
  • Professional development
  • Retirement savings options
  • Employee perks