Member Experience Associate – Retro Fitness Cambridge (Part-Time)

Member Experience Associate – Retro Fitness Cambridge (Part-Time) $16-18/hour • 3-4 hours/week • Weekends

You know that person at the gym who makes everyone's day a little better just by being at the desk? That's you. Retro Fitness Cambridge is looking for someone with big energy and zero attitude problems to run our front desk, greet our members, and help us look good - literally and online.

What you'll actually be doing:

• Being the first face members see (so bring the smile)
• Handling check-ins, reservations, and scheduling like a pro
• Answering phones and questions without missing a beat
• Processing payments and membership stuff
• Backing up our staff so the day runs smooth
• Posting content for our social media - if you know your way around Instagram/TikTok, that's a huge plus
• Showing up for brand events and community pop-ups to help spread the word about Retro Fitness and other Momentum Enterprises brands

What you bring:

• Outgoing energy and can hold a real conversation
• Reliable - we need you here when you say you'll be here
• Comfortable learning new systems (we'll train you)
• Bonus points for retail, sales, or hospitality experience
• CPR/AED cert preferred (or willing to get one)

Why it's worth it:

• Free gym membership
• Real growth path within the company
• A team that actually likes each other
• Monthly staff perks and discounts across all Momentum Enterprises brands

If this sounds like you, apply now - we'd love to meet you.

About Momentum EnterprisesWe're a family-focused company creating fun, active, and memorable experiences across our communities. Our brands include My Gym Children's Fitness Centers, Launch Family Entertainment, Retro Fitness, Club Elevate, Wimbledon Tennis & Pickleball Club, and The Newport Venture. We build strong teams because we believe happy employees create happy members.

Momentum Enterprises is an equal opportunity employer and does not discriminate based on any protected status.