About this role
Junior Automotive Service Advisor / Service Drive Greeter
Acura of Highland Park, part of the Murgado Automotive Group, is hiring a friendly, energetic Junior Automotive Service Advisor / Service Drive Greeter to join our automotive service team. This customer-facing role is ideal for someone with strong communication skills, a positive attitude, and a passion for delivering excellent customer service in a fast-paced dealership environment.
Responsibilities:
Greet customers: Welcome service customers as they arrive and create a professional, positive first impression.
Support the service lane: Direct customers to the appropriate Service Advisor, waiting area, or dealership department.
Coordinate vehicle flow: Help maintain an organized service drive by communicating with advisors, porters, and technicians.
Communicate professionally: Answer basic customer questions, provide updates when appropriate, and deliver a helpful guest experience.
Maintain a clean environment: Keep the service drive, customer lounge, and waiting areas neat, organized, and welcoming.
Work as a team: Partner with Service Advisors and dealership staff to provide efficient, high-quality automotive service support.
Qualifications:
Customer service mindset: Strong interpersonal skills, clear communication, and a friendly, professional attitude.
Organized and dependable: Ability to multitask, prioritize, and stay calm in a busy dealership service department.
Professional presence: A polished appearance and courteous demeanor to represent the Acura of Highland Park brand.
Valid driver’s license: A valid driver’s license and clean driving record are required.
Experience: Previous customer service, retail, hospitality, call center, dealership, or automotive service experience is preferred, but we are willing to train the right candidate.
Schedule: Availability to work dealership hours, including some Saturdays, may be required.
Benefits:
Competitive pay
Comprehensive benefits package: Medical, dental, vision, and life insurance.
401(k) Plan with Company Match
Paid Time Off: Vacation, holidays, and sick leave.
Career Growth Opportunities: Be part of a company that values your professional development.
Employee Discounts on vehicles, parts, and service.
Positive Work Environment: Join a friendly, supportive team that thrives on delivering excellence.
Why Join Acura of Highland Park?
Acura of Highland Park is part of the Murgado Automotive Group, a respected leader in the automotive industry. We are committed to creating an exceptional workplace for our employees and memorable experiences for our customers. Join a team that values integrity, teamwork, customer satisfaction, and career growth.
Apply Today
If you enjoy helping people, working around vehicles, and being part of a fast-paced dealership service team, apply today to join Acura of Highland Park as a Junior Automotive Service Advisor / Service Drive Greeter.
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Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.
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