Marketing Onboarding Specialist
- Location
- Huntsville
- Workplace
- On-site
- Employment
- Full-time
About this role
MTSI is seeking to hire a Marketplace Onboarding Specialist who will be responsible for coordinating and executing the onboarding process for vendors seeking to participate in the Navy’s Uncrewed Systems Marketplace. The specialist will serve as the primary point of contact for vendors throughout the onboarding lifecycle, ensuring compliance with established processes and facilitating the timely and accurate submission of Initial Acceptance Packets (IAPs). This role does not require subject matter expertise in uncrewed systems but demands a strong understanding of the vendor onboarding process, documentation requirements, and effective communication skills.
Key Responsibilities:
- Serve as the main coordinator for vendor onboarding activities within the Navy’s Marketplace domain, guiding vendors through the IAP submission and assessment process.
- Provide clear instructions and support to vendors regarding required documentation, timelines, and process steps for Marketplace participation.
- Review submitted IAPs for completeness and compliance with minimum requirements; coordinate with internal teams for product verification and scheduling of capability demonstrations.
- Maintain accurate records of onboarding progress, vendor communications, and documentation status.
- Collaborate with the Vendor Engagement Team to address vendor questions, provide contract assistance, and manage membership within the Marketplace.
- Interface with the Storefront Team to ensure successful listing of validated products and user access for vendors.
- Participate in feedback collection and process improvement initiatives to enhance the onboarding experience for Navy vendors.
- Support training and communication efforts to ensure vendors understand the onboarding process and requirements.
Qualifications:
- US citizenship and an active secret clearance or the ability to obtain/maintain one.
- Bachelor’s degree or equivalent experience in business administration, project management, or a related field.
- 5+ years experience in process coordination, vendor management, or onboarding roles (preferably in government or defense acquisition environments).
- Strong organizational and communication skills.
- Ability to interpret and apply onboarding procedures and documentation requirements.
- Familiarity with Navy acquisition or contracting processes is a plus but not required.
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