Guest Services Staff
- Location
- BURNET
- Workplace
- On-site
- Employment
- Part-time
About this role
Job Details: Job Location: Spider Mountain - BURNET, TX, Position Type: Part Time, Salary Range: Undisclosed, Here at Spider Mountain Bike Park, you will;
- Greet and welcome guests in a professional and friendly manner.
- Assist guest with ticket and rental purchases both in person and online.
- Responsible for maintaining precise cash count and handling.
- Answer phones and provide exceptional customer service to guests and answer any questions pertaining to Spider Mountain and Thunderbird Lodge.
- Answer any phone calls and emails to provide reliable information for guests inquiring about resort amenities.
- Assist guests with helmet and safety equipment rentals.
- Communicate with other departments and employees to maintain a steady flow for the customers to enhance their resort experience.
- Maintain a clean, stocked and neat retail shop area.
Qualifications: - Exceptional customer service skills with a friendly and professional demeanor.
- Strong organizational skills with the ability to multitask and prioritize.
- Excellent verbal and written communication skills.
- Ability to maintain confidentiality of sensitive information.
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