Meetings & Events, Catering Sales

Live Your Passion. Add Your Magic.

SUMMARY

The Meetings & Events Catering Sales Manager is responsible for driving catering revenue through the solicitation of new business opportunities and the development and maintenance of strong client relationships. This proactive sales role focuses on maximizing revenue from catering events through food and beverage sales, room rental, audio visual services, and other ancillary offerings. Manager will oversee the sales and contract negotiation process, ensuring all event details, concessions, financial commitments and client expectations are clearly documented. Following contract execution, events are transitioned to the Meetings & Events Servicing Manager for planning and operational execution, ensuring seamless client experience and successful event delivery.

ESSENTIAL FUNCTIONS

Major areas of responsibility/ management include, but are not limited to:

· Handle inquiry calls, proposals, negotiations, and contracts according to departmental procedures

· Schedule and conduct site inspections and provide assistance to any walk-in clients insuring each guest leaves with a positive impression

· Selling event and private dining space using departmental policy and procedures.

· Actively prospect for new corporate and social catering business and utilize creative methods to close business while maintaining existing relationships with current accounts

· Responsible for developing a sales strategy for achieving quarterly and yearly goals

· Meet weekly, monthly and quarterly solicitation goals

· Create and distribute clear and communicative turn over documents.

· Notate contracted event space, deposit schedules and food and beverage minimums in Delphi.

· Support Servicing Manager when program is on site to build relationship contact

· Ability to creatively resolve guests concerns or challenges using business acumen skills and discretion.

· Foster a cooperative work environment with all hotel departments to provide a seamless experience to all clients and guests.

· Post event follow up with client for feedback and future opportunities.

· Maintain relationships with third party vendors.

· Knowledge of current event trends and ability to provide creative setups, menus, and programing to clients.

· Attend local industry events.

QUALIFICATIONS

· Previous Catering or Event Sales experience strongly preferred

· Luxury hotel experience strongly preferred

· Bachelor’s Degree

· Familiarity with food and beverage basics, menu planning and private/group event coordination

· Ability to effectively communicate with guests, management, and co-workers

· Knowledge of current event trends

· Computer proficiency and ability to work with Delphi, Excel and Microsoft Office programs

PHYSICAL REQUIREMENTS

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 6 hours per day. Walking and standing are required the rest of the working day. This may include traveling to and from meetings. Length of time of these tasks may vary from day to day and task to task. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line touch tone phone, filing cabinets, photocopiers, and other office equipment as needed.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.