Jr. Compliance Agent

Position Summary:

The Jr. Compliance Agent is pivotal in supporting our Non-Emergency Medical Transportation (NEMT) Brokerage operations to ensure our contracted Transportation Providers meet all contractual and regulatory obligations. This role focuses on the meticulous maintenance and updating of documentation, conducting audits and inspections follow-ups, and ensuring adherence to insurance, regulatory checks, and training requirements, among other compliance-related tasks.

Essential Functions/Position Responsibilities:

• Engage with Transportation Providers to ensure all necessary documentation and certifications are up-to-date in alignment with brokerage transportation provider contracts.
• Accurately maintain and update vehicle and employee logs for all contracted vendors to ensure compliance with regulations.
• Work collaboratively to address any instances of non-compliance with insurance requirements, facilitating corrective actions as needed.
• Actively follow up on various compliance-related issues, including desk audits, site inspections, and vehicle waivers, to ensure all providers meet our standards.
• Support the development, implementation, and upkeep of an internal Vendor Management System (VMS) to optimize compliance processes.
• Participate in the review and processing of vendor applications and contracts, ensuring all vendors meet our compliance standards.

When duties and responsibilities change, the employee may be asked to perform other duties as required as business needs dictate. Employees are required to identify any changes in their job duties since the descriptions were last reviewed.  Additionally, MART may ask that employees conduct a review of their position as part of the performance-evaluation process.

Qualifications:

• High School Diploma or equivalent
• 1- 2 year of related experience preferred
• Must maintain confidentiality pf PHI and HIPAA
• Valid Unrestricted Driver’s License or reliable means of transportation to get to work.

Skills:

• Excellent organizational and time management skills.
• Excellent and effective oral, written, and listening communication skills.
• Proficient in MS Outlook, Excel, and Access.
• Attention to detail and demonstrated analytical abilities.
• Ability to multi-task in a fast-paced environment.
• Ability to work independently and in a team-oriented environment.