Senior Regional Compliance Officer Australia / New Zealand

At MoneyGram, we're combining the strength of a trusted global brand with the agility of a tech-forward, growth driven culture. With 85+ years of experience and a presence in more than 200 countries and territories, we've built a foundation of stability and trust to help millions of people around the world send funds quickly, securely, and affordably.

We're looking for bold thinkers, builders, technologists, and sellers who want real ownership of their work, thrive in collaborative environments, and are energized by solving complex challenges. Here, you'll have the opportunity to make a measurable impact - fast.

If you're eager to shape the future of cross-border payments and financial services, join us as we transform how the world moves money.

Job Summary: 

The Senior Regional Compliance Officer (SRCO) is responsible for working directly with MoneyGram agents within the assigned territories of Australia & New Zealand.

The incumbent is compliance resource with responsibilities of measuring Agents’ AML/CFT Compliance and Anti-Fraud programs; driving training and awareness initiatives, and, providing guidance and support to Agents.

The incumbent will also be responsible for driving Agents to implement or enhance compliance and anti-fraud policies and procedures and assist in the development of Compliance and Anti-Fraud programs, as required.

The incumbent will also function as Deputy Compliance Officer for Australia & New Zealand. In this role, the officer needs to interact with the local regulators as needed.

The SRCO will partner and liaison with business unit representatives to ensure that Agent policies and controls are practical, efficient and workable; captures MoneyGram policies and expectations, as well as regulatory requirements.
The incumbent will be tasked with proposing corrective action measures to mitigate any risks identified throughout the execution of tasks.

Primary Responsibilities:

• Executes on established MoneyGram AML/CFT Compliance and Anti-Fraud programs, principles, standards, policy, and oversight expectations within assigned territory. Implement policies and procedures designed to mitigate exposure and enhance compliance activities. Ensures program is maintained and relevant.
• Consults with internal and external experts to identify risks, best practice, and expectations. Analyzes internal and external information to gain additional intelligence regarding emerging risk. Communicates policy goals for area of expertise, ensuring application across the enterprise. Facilitates policy, risk, and control discussions with Stakeholders. Ensure policy objectives are met.
• Provides guidance and support to the regional business through participation in new product/service or channel projects. Provides support for Agent due diligence activities. Provides guidance, policy interpretation, and support to Agents within the region. Actively supports the regional compliance manager and regional compliance director with discussions on risk.
• Provides content messaging for new policies as rolled out.
• Ensures training materials are in line with policy expectations.
• Provides Agent and employee training.
• Performs other duties as assigned.
• Act as Deputy Compliance Officer with the regulators in Australia & New Zealand.
• Interact with law enforcement agencies as required.

Skills and Experience Required:

Educational Requirements

• Bachelor’s Degree or equivalent (minimum): Essential
• Master’s degree: Highly Desirable
• CAMS: An added advantage

Experience Requirements:

• 5-7 years’ work experience within compliance or audit within the financial services industry or regulatory body overseeing financial services.
• Experience working for a Money Remittance Provider will be highly desirable.

Essential Skills:

• Working knowledge of Bank Secrecy Act and AML Regulations, USA Patriot Act, Office of Foreign Assets Control is preferred.
• Working knowledge of AML/CFT regulations in Australia / New Zealand is essential.
• Ability to operate multi-nationally with internal business partners and Agents.
• Ability to work in a self-directed and remote environment.
• Demonstrated ability to draft clear and professional correspondence and other documents of a legal, compliance and business nature.
• Excellent analysis and problem solving skills.
• Excellent customer service skills and the ability to resolve customer complaints.
• Demonstrated ability to appropriately work with confidential information.
• Ability to facilitate the collection of information through interviews, meetings etc.
• Ability to articulate and convey complex, conceptual information to various audiences verbally and in writing.
• Experience communicating with regulators and law enforcement agencies.
• Experience in public speaking and making clear and persuasive business presentations.
• Excellent organizational skills, including time management, record keeping, self-scheduling and follow-up
• Must be a self-starter and be able to act independently.
• Demonstrated ability to handle multiple priorities in a highly dynamic environment.
• Ability to Travel up to 25% of available working time.
• Fully proficient in MS Office

Here Are Some Reasons You Will Love Working At MoneyGram!

• Comprehensive Health Insurance - Medical coverage for eligible employees and their families, including dental and vision benefits (subject to plan terms and conditions)
• Life & Accident Insurance - Financial protection coverage for eligible employees
• Pension Program - Retirement savings plan for eligible employees (subject to plan terms and conditions)
• Community Service Days - Paid time off for eligible employees to volunteer in their communities
• Tuition Reimbursement - Educational assistance program for eligible employees (subject to program guidelines and approval)
• Transfer Fee Reimbursement - Corporate products and services at discounted prices
• Employee Assistance Program - Confidential counseling and support services for eligible employees
• Employee Referral Program - Incentive program for employee referrals (subject to program terms)
• Remote work flexibility - Available for eligible roles with hybrid or remote work options

About MoneyGram :

MoneyGram is a global payments network built to move money across borders with speed, simplicity and trust. Its omnichannel platform empowers consumers, developers and agents to transfer cash, fiat and stablecoin however it works best for them.

The company serves over 60 million customers a year across 200+ countries and territories, nearly half a million retail locations and a rapidly expanding digital ecosystem reaching billions of devices. As one of the most recognized and trusted names in global payments, MoneyGram continues to reinvent how money moves - helping people around the world support their loved ones and build better futures.