Associate Specialist, Claims Recovery-Spokane Office

JOB DESCRIPTION Job Summary

Provides entry level support for claims recovery activities.  Responsible for claims data entry, inbox monitoring, and documentation support.  This is an in-office role that requires travel to Molina offices to support administrative tasks related to the claims function.

 

Essential Job Duties

• Enters claims information into department applications with accuracy and efficiency, and in accordance with department standards as it relates to timeliness.
  • Assigns work from incoming outlook boxes based upon defined assignments.
  • Travels to Molina office to sort and distribute claims-related mail/faxes/packages.
  • Mails and files claims departmental documents with accuracy, efficiency and in a timely manner; includes folding, mailing and filing. 
  • Scans, prints, uploads and maintains departmental documents/images for multiple health plans using multiple applications.
  • Meets claims department quality and production standards related to administrative support tasks.
  • Supports claims department initiatives to improve overall claims function efficiency.
  • Oversees, notes, and balances related financial costs (refund checks, lockbox deposits).
  • Travels to Molina office and the post office as needed.
   

Required Qualifications

• Up to 1 year of experience in a clerical role in a claims, and/or customer service setting - preferably in managed care, or equivalent combination of relevant education and experience.
  • Basic administrative skills (fax/sort/mail/scan/data entry).
  • Organizational skills and attention to detail.
  • Time-management skills, and ability to manage simultaneous projects and tasks to meet internal deadlines.
  • Customer service experience.  
  • Effective verbal and written communication skills.
  • Microsoft Office suite and applicable software programs proficiency.

 

Preferred Qualifications

• Health care claims/billing experience.
   

 

 

To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V