Member of Technical Staff, Platforms
- Location
- San Francisco
- Workplace
- On-site
- Employment
- Full-time
- Compensation
- $180k – $220k + equity
- Visa
- Visa Sponsorship Available
About this role
We are hiring a Platform Solutions Engineer who will serve as the technical bridge between Mithrl's platform and our customers. This role requires a rare combination of skills. You must be able to architect solutions for complex customer environments and also own DevOps responsibilities that ensure secure, scalable and reliable deployments.
You will design and implement integrations, advise customers on best practices for using Mithrl within their R&D workflows, and collaborate with internal teams to ensure smooth onboarding and deployment. At the same time, you will build and maintain the cloud infrastructure, CI systems, monitoring, and automation that keep Mithrl running at scale.
If you enjoy combining customer facing problem solving with deep engineering and DevOps work, this role provides a unique opportunity to shape the technical foundation of Mithrl as we grow.
What you will do
- Architect technical solutions for customers who integrate Mithrl into their cloud and on-prem environments
- Work closely with AEs, customer success, and scientific users to understand customer workflows and design scalable deployment approaches
- Build and maintain infrastructure for secure and reliable deployments in AWS, including compute environments, networking, container orchestration, and storage
- Manage and improve CI pipelines, automated testing environments, and release processes
- Build monitoring, logging, and alerting systems that give engineering and customer success clear visibility into system health
- Implement automation for provisioning, configuration management, and environment setup
- Support API integration, authentication workflows, and secure data movement between customer systems and Mithrl
- Troubleshoot deployment issues and serve as the technical point of contact for complex customer setups
- Work with engineering teams to ensure that platform features align with customer infrastructure needs
- Contribute to documentation, architectural guidelines, and internal playbooks for deployment and integration
What happens next
Skip the application pile. Clera gets you in front of the people who decide.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
Clera pitches you to the company
Clera writes the intro, sends it to the founder, and handles the back-and-forth.
A meeting lands on your calendar
When the company wants to meet, Clera gets the call on your calendar. You just show up.
Culture & values
Tight-knit, talent-dense, in-person team in San Francisco
Values curiosity, consistency, clarity, and focused daily execution
Ships quickly, about twice a week, and keeps improving based on real feedback from users
In-person culture with five days a week in office, with flexibility for those who need it
Plenty of laughter, frequent product discussions, and team offsites
Not a 996 culture - values sustainable, focused work over clocking hours
Engineers can lean toward customer-facing product work, backend and infrastructure at scale, or ML and knowledge graph systems
Clear direction from founders about what needs to be built over the next two years
High-energy culture
Curiosity is celebrated - people who ask endless questions about the product and enjoy learning a new field do well here
Real paths to tech lead and management roles as engineering team grows
CEO is closely involved in building the product and hiring
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Ask about this role
Tell me about the Member of Technical Staff, Platforms role at mithrl on Clera (https://www.getclera.com/jobs/mithrl/member-of-technical-staff-platforms--96npv7o00q8w). Does it fit my profile and preferences? If it does, tell Clera I'm interested.
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