Global Mobility & Immigration Program Delivery Senior Manager

About Millennium
Millennium is a global, diversified alternative investment firm, founded in 1989. Defined by evolution, innovation and focus, Millennium’s mission is to deliver results for our investors.

Our people are empowered with both independence and support: the autonomy to pursue ideas with conviction and the backing of a global network committed to collaboration, disciplined risk management and continuous learning. With opportunities to deepen expertise and accelerate development, talent at Millennium is equipped to adapt, evolve and build lasting impact over time. Discover how transformative growth accelerates impact.

Meet the Team
Millennium’s Human Resources department covers the full spectrum of HR disciplines, providing solutions that support organizational performance and a workplace culture that attracts, engages and retains talent. Within HR, the Global Mobility & Immigration team manages international assignments, transfers and cross-border compliance across the Millennium group. The team develops and maintains global mobility programs, processes and infrastructure, partnering with internal stakeholders and external tax, immigration and relocation advisors to deliver practical, compliant and commercially effective solutions.

What You'll Do
• Lead the end-to-end delivery of international assignments, transfers, cross-border compliance processes and immigration services.
• Build, lead and develop a delivery team, setting clear standards for technical capability, case management, quality and continuous development.
• Partner with the Global Mobility & Immigration Advisory team to translate strategic solutions, complex cross-border structures and policy decisions into scalable processes, controls and delivery requirements.
• Develop and continuously improve governance, delivery processes and infrastructure to support an efficient, well-controlled function as the business grows.
• Identify and address recurring delivery issues, process gaps, control weaknesses and service risks, escalating material risks and complex technical matters as appropriate.
• Drive enhancements to internal technology, systems and management information to improve program execution, reporting and insight into performance, capacity and risk.
• Coordinate effective process handoffs across Global Mobility & Immigration, HR, Payroll, Tax, Legal, Finance and other internal functions.
• Manage the global mobility and immigration vendor network, overseeing service quality, performance, issue resolution and escalations across tax, immigration, relocation and other services.

What You Bring
• At least 15 years of global mobility and immigration experience across assignments, transfers, relocations, business travel, immigration processes and cross-border employment; in-house financial services experience is preferred.
• Strong leadership experience building and owning end-to-end global mobility and immigration program delivery.
• Working knowledge of immigration, tax, social security, payroll, relocation, employee documentation and vendor management.
• Experience building and developing delivery teams focused on accuracy, documentation, controls, process compliance and a high-quality employee and stakeholder experience.
• Proven ability to develop and manage service-delivery infrastructure, processes, controls, workflows and documentation.
• Strong stakeholder management skills and experience overseeing external providers, including tax, immigration and relocation advisors.
• Experience with HR and case management systems, ideally including ServiceNow and Workday, and supporting system, workflow or reporting enhancements.
• Strong project management skills, sound judgment and a solutions-focused approach, with the ability to balance competing priorities, meet time-sensitive demands and escalate complex or high-risk matters. A university degree is preferred but not required.