Service Advisor/ASM

Job Details: Job Location: Gallatin Honda - Gallatin, TN, Salary Range: $60000.00 - $100000.00Commission/year, Job Shift: Open to Closing, Automotive Service Advisor

Gallatin Honda | Hudson Automotive Group

$60K - $100K+ Yearly Earning Potential for Top Performers

High-Volume Service Drive | Performance Bonuses | Career Growth

✅ $60K - $100K+ Earning Potential for Top Performers
✅ Cash Spiffs Based on Performance
✅ Additional Manufacturer Incentives & Bonuses
✅ Flexible 5-Day Work Week with Alternating Saturdays
✅ Yearly Accrued PTO
✅ Company-Provided Training & Career Development
✅ Internal Advancement Opportunities
✅ High-Volume Service Department with Strong Customer Traffic

Turn Your Customer Service Skills Into a High-Earning Career

Are you a driven, customer-focused professional who thrives in a fast-paced environment and wants to be rewarded for your performance?

Gallatin Honda, a Hudson Automotive Company, is actively seeking motivated Service Advisors to join our award-winning, high-volume service team.

This is an excellent opportunity for an experienced automotive professional or customer service professional ready to take their career to the next level. At Stonecrest Honda, your ability to build relationships, communicate effectively, and deliver exceptional customer experience can translate directly into greater earning potential and career advancement.

Why Choose Gallatin Honda?

✔ $60K - $100K+ Yearly Earning Potential for Top Performers

✔ Performance-Based Cash Spiffs

✔ Additional Manufacturer Incentives & Bonuses

✔ High-Volume Service Department with Consistent Customer Traffic

✔ Company-Provided Training & Professional Development

✔ Clear Internal Advancement Opportunities

✔ Promote-From-Within Culture

✔ Flexible 5-Day Work Week with Alternating Saturdays

✔ Accrued PTO

✔ Supportive Leadership Team Focused on Your Success

What You'll Do

As a Service Advisor, you'll be the key connection between our customers and our service team. You'll help create an exceptional experience from arrival through vehicle delivery.

Your Responsibilities Will Include

Greet customers and build lasting relationships
Listen to customer concerns and accurately document vehicle service needs
Guide customers through the maintenance and repair process
Present recommended maintenance and repair services clearly and professionally
Provide estimates, timelines, and repair updates
Coordinate with technicians to help ensure repairs are completed efficiently
Communicate additional service recommendations to customers
Manage repair orders from write-up through completion
Following up with customers and helping build long-term loyalty
Delivering an exceptional customer experience while achieving individual and department performance goals

What We're Looking For

Required

Previous customer service experience
Excellent communication and interpersonal skills
Proven ability to deliver outstanding customer experience
Ability to confidently guide customers through the service process
Strong problem-solving and emotional intelligence skills
Self-motivated, professional, and results-oriented

Preferred

Previous Automotive Service Advisor experience
Automotive service or sales experience
CRM or dealership software experience
Experience working in a high-volume customer-facing environment

Benefits We Offer

Medical, Dental & Vision Insurance

Life Insurance

401(k) with Company Match
Paid Vacation & Holidays

Accrued PTO

Employee Training & Professional Development
Career Growth & Advancement Opportunities
Employee Discounts on Vehicles, Parts & Services

Balanced Work Schedule

About Hudson Automotive Group

Founded in 1948, Hudson Automotive Group is a third-generation, family-owned and operated automotive organization with more than 50 dealerships throughout the Southeast.

Our continued success is driven by our people. We invest in employee development, promote from within, and provide opportunities for talented professionals to grow their careers and earning potential.

Ready to Maximize Your Potential?

If you're competitive, customer-focused, and ready to join a high-volume service team where top performers can earn $60K-$100K+, we want to hear from you.

Bring Your Drive. Build Your Customer Base. Grow Your Income. Advance Your Career at Gallatin Honda.

Apply today and take the next step with Gallatin Honda and Hudson Automotive Group.

Gallatin Honda and Hudson Automotive Group are Equal Opportunity Employers. Employment is contingent upon successful completion of applicable pre-employment screenings.

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