Service Advisor/ASM

Job Details: Job Location: Wyatt Johnson Subaru - Clarksville, TN, Salary Range: Undisclosed, Job Shift: Open to Closing,
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Service Advisor

Wyatt Johnson Subaru | Hudson Automotive Group

Earn $80,000 - $100,000+ Per Year

Flexible Schedule | Career Growth Opportunities | Performance Bonuses

Are you passionate about delivering exceptional customer service and building lasting relationships? Wyatt Johnson Subaru is looking for a motivated, customer-focused Service Advisor to join our award-winning, high-volume service team.

As a Service Advisor, you will be the key connection between our customers and service department, ensuring every guest receives a professional, transparent, and outstanding service experience. If you're driven by customer satisfaction, enjoy a fast-paced environment, and want a career with strong earning potential and advancement opportunities, we'd love to hear from you.

Why Join Wyatt Johnson Subaru?

Compensation & Rewards

✅ $80,000 - $100,000+ Annual Earning Potential for Top Performers

✅ Manufacturer Incentives and Bonus Opportunities

✅ High-volume service department with strong customer traffic

Career Growth & Development

✅ Company-provided training and career development

✅ Internal promotion opportunities

✅ Advancement within one of the Southeast's leading automotive groups

Work-Life Balance

✅ Flexible Schedule

✅ 5-Day Work Week

✅ Alternating Saturdays

✅ PTO Accrual

✅ Paid Holidays

Benefits

Medical, Dental, and Vision Insurance

Life Insurance

401(k) with Company Match

Paid Vacation and Holidays

Accrued Paid Time Off

Employee Discounts on Vehicles, Parts, and Service

Ongoing Training and Professional Development

Career Advancement Opportunities

Balanced Work Schedule

Responsibilities

Welcome customers and assist with their vehicle service needs
Build trust and maintain strong customer relationships
Clearly explain maintenance recommendations and repair options
Prepare accurate repair estimates and service timelines
Coordinate repairs and workflow with technicians
Provide proactive updates throughout the service process
Utilize CRM and dealership software to manage customer interactions
Deliver an exceptional ownership experience that drives customer retention and satisfaction

Qualifications

Requirements

Proven customer service experience
Excellent communication and interpersonal skills
Strong organizational and follow-up abilities
Ability to thrive in a fast-paced, team-oriented environment
Customer-focused mindset with a commitment to excellence
Experience using CRM or customer management software

Preferred

Previous Automotive Service Advisor experience
Previous automotive sales experience
Dealership experience
Subaru experience is a plus

About Hudson Automotive Group

Founded in 1948, Hudson Automotive Group is a third-generation, family-owned organization with over 50 dealerships and 4,000+ employees throughout the Southeast. Our dealerships have earned numerous industry awards and recognitions for exceptional customer service and operational excellence.

Ready to Grow Your Career?

If you're looking for a rewarding opportunity with excellent earning potential, professional development, and a company that invests in its people, apply today and join the team at Wyatt Johnson Subaru.

Wyatt Johnson Subaru is an Equal Opportunity Employer. All applicants must be able to pass pre-employment background screening and possess a valid driver's license.

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Qualifications