Department Manager - Dairy, Bakery & Frozen

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Islamabad & Faisalabad with the registered name of METRO Pakistan (Pvt) Ltd.

METRO Pakistan is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 700 stores in 21 countries and has a workforce of over 100,000 employees. Sales in 2015 were approximately 30 billion Euro.

• Responsible for stock ordering and maintaining the optimum stock level in the department
• Lead the team of Store Associates in the department for mass merchandising, shelf management, stock management and cleanliness of the department
• Responsible for productivity Improvement – bringing in the efficiency
• Responsible for achieving sales targets of the department
• Mechanizing of the Department over the night following DSO (Dark Store Operations) protocols and ensure readiness of the department before the store opening
• Responsible for presentation of products according to Planogram.
• Ensure all activities as per the SOPs, Compliance towards all protocols and policies
• Responsible to manage secondary displays as per the BMPL guidelines.
• Ensure discipline in time keeping and professional attire as per the uniform guidelines
• Follow all the protocols / checklist defined to ensure the quality standards all the time and keep the track record of expiries of product during & after stock deliveries – FIFO to maintain.
• Addressing customer complaints to understand customers’ needs and expectations, and to propose solutions (If required)
• Responsible for shrinkage control to keep it within the provision and OB focus – availability & placement.

Bachelors Or Intermediate with 6 years of experience