About this role
Hotel Manager- Method Co.
About Method Co.
Method Co. is a vertically integrated hospitality company that develops, designs, and operates boutique hotels, restaurants, and living concepts that are culturally relevant, design-forward, and operationally thoughtful. Our properties are rooted in a strong sense of place, refined aesthetics, and exceptional service.
Position Overview
Method Co. is seeking a dynamic and highly engaged Hotel Manager to oversee daily operations and ensure an elevated guest experience across all departments. This individual will serve as a hands-on leader, fostering a culture of hospitality excellence while driving operational performance, team development, and brand consistency.
The ideal candidate is detail-oriented, emotionally intelligent, design-aware, and passionate about delivering thoughtful, anticipatory service in a boutique hotel environment.
Key Responsibilities
- Operations & Guest Experience
- Oversee daily hotel operations across Front Office, Housekeeping, Engineering, and Food & Beverage (in collaboration with F&B leadership)
- Maintain exceptional service standards aligned with the brand’s positioning
- Actively engage with guests to ensure personalized, memorable experiences
- Resolve guest concerns promptly and professionally
- Ensure all property standards, safety procedures, and brand touchpoints are consistently executed
- Leadership & Team Development
- Lead, mentor, and inspire department heads and line-level team members
- Promote a culture of accountability, collaboration, and service excellence
- Partner with Talent & Recruitment on hiring, onboarding, and retention initiatives
- Conduct regular team meetings and performance evaluations
- Champion a positive, inclusive workplace culture
- Financial Performance
- Support budgeting, forecasting, and expense management
- Monitor labor costs, productivity, and departmental performance
- Identify opportunities to drive revenue and enhance profitability
- Maintain strong cost controls without compromising guest experience
- Brand & Property Standards
- Uphold Method Co.’s design-forward, detail-driven standards
- Ensure visual presentation, cleanliness, and ambiance reflect the brand ethos
- Collaborate with Marketing and Sales teams to support campaigns and property initiatives
- Oversee implementation of brand programs and operational improvements
- Compliance & Risk Management
- Ensure compliance with local, state, and federal regulations
- Maintain safety, sanitation, and emergency procedures
- Oversee property maintenance standards in partnership with Engineering
Qualifications
- 5+ years of progressive hotel leadership experience, preferably in a boutique or lifestyle environment
- Strong operational knowledge across Rooms and F&B
- Proven leadership and team development skills
- Financial acumen with experience managing budgets and labor controls
- Exceptional communication and interpersonal skills
- Detail-driven with a strong appreciation for design and guest experience
- Ability to thrive in a fast-paced, hands-on environment
What We Offer
- Opportunity to lead within a design-forward, growing hospitality company
- Collaborative and entrepreneurial work environment
- Competitive compensation and benefits package
- Growth potential within an expanding portfolio
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