Service Technician

Job DetailsLevel: ExperiencedJob Location: Caldwell Pico - Caldwell, TX 77836Position Type: Full TimeEducation Level: High SchoolJob Category: Skilled Labor - TradesWho We Are

Meritum Energy is a leading provider of propane, natural gas, diesel, and other mobile energy solutions throughout Texas, New Mexico, Florida, Oklahoma, Arkansas, Missouri, Kansas and North Carolina. Known for our unwavering commitment to safety, service excellence, and community partnership, we proudly stand by our company motto: We Sell Service.

Why Join Us?

We're committed to supporting our team members with benefits that match our values of safety, service and stability. Here's what you can expect:

Competitive hourly wage
401(k) with 6% company match
Health and vision insurance
Company paid dental insurance
Company paid AD&D and life insurance
Paid time off with rollover hours
Referral bonus programs

Job Summary

Pico Propane and Fuels, a Meritum Energy Holdings Company, in Caldwell, TX is seeking an experienced and motivated Service Technician. The Service Technician will play a crucial role in the installation, repair, and maintenance of Propane and Oil generators, equipment and tanks. To ensure success as a Service Technician, one should have sound mechanical knowledge, be able work in confined spaces for an extended period, have exceptional communication skills, and a passion for customer service.

Ultimately, a top-class Service Technician provides expert installation services and dedicated support to all customers.

Duties/Responsibilities

Travels to customers' homes or place of business
Installs generators, tanks and/or appliances
Repairs equipment such as generators, LP Furnaces, Water Heaters, LP appliances, etc
Suggests areas where equipment should be set up – Site surveys
Troubleshoots problems with existing equipment
Tests old and new installation along with testing connections
Provides customers with verbal and written operating instructions for new equipment
Maintains equipment
Cleans up after the job is complete
Records and maintains stock levels
Maintains the work vehicle and general maintenance of the vehicle
Assist with propane cylinder deliveries as needed
All other duties as assigned

The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.

QualificationsRequired Skills/Abilities

Proven work experience as a Service Technician highly preferred
Advanced knowledge of propane and refined fuel systems
Ability to obtain TX RRC service and installation certification within twelve (12) months of employment (if not already certified)
Ability to solve problems and repair equipment on site
Ability to effectively and efficiently use navigation tools such as GPS, smartphone apps, and/or web-based or physical maps
Ability to maintain accurate logs and records
Ability to carry out a series of instructions with limited supervision
Knowledge of Federal Motor Carrier Safety Regulations
Willingness to learn , grow, and uphold a customer focused culture that continually strives to exceed expectations
Support growth and retention efforts

Education, Certification, Licenses Required

High school diploma or equivalent required
CDL A or B required
Service Technician License, highly preferred but not required
Must have a valid driver’s license with a clean driving record

Physical, Mental, and Behavioral Requirements

The physical requirements described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this job.

Position requires the ability to stand, walk, stoop, kneel, crouch and manipulate (lift, carry, move) light to heavy weights of 10 to 100 lbs. for approximately 90% of the work shift.
Ability to regularly climb in and out of a commercial motor vehicle, multiple times per work shift
Good hand eye coordination, arm hand and finger dexterity, including the ability to grasp and visual acuity to operate equipment is required, including at night.
Frequent sitting, reaching with hands and arms
Must be able to speak and hear
Position is subject to pre-hire DOT medical certification requirements and drug and/or alcohol testing, as well as a physical abilities test performed by a company provider
Must pass pre-employment screening and background check
Position may require working evening hours and weekends as needed
Work is normally performed outside where exposure to conditions of extreme heat/cold, fumes, airborne particles and gases is common

The above statements are intended to describe the general nature and level of work that is expected to be performed. They are not intended to be construed as an exhaustive listing of all responsibilities, duties and skills required. Also, whether particular duties or demands listed above or elsewhere are “essential” is a case-by-case determination, depending on the operational realities and staffing at the individual location. For questions about whether a particular function is essential in your particular role, please contact HR at (210) 245-9445.

Meritum Energy Holdings is an equal opportunity employer to all qualified applicants regardless of age, color, national origin, citizenship status, physical or mental ability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or veteran of the Vietnam War Era or any other characteristic protected by federal, state, or local law.