Full-Cycle Account Manager

What you will do:

Day to day

• Customer communication & relationship
• Onboarding & training sessions
• Requirements gathering & proposals
• JIRA ticket writing & prioritisation
• Post-launch check-ins & upsell
   

When needed

• Integration issue investigation
• Complex configuration updates
• Roadmap & expectation management
• Case studies & client marketing
• Demo materials & help articles

Your profile:

• Fresh Graduate
  You just finished university and want your first real job in tech. You're drawn to data, love structured thinking, and feel at home in spreadsheets and dashboards. A personal interest in food, hospitality, or healthcare is a plus.
• Early career, ready for more
  You have some B2B or SaaS experience and you're ready to work differently: closer to the product, closer to the founders, with real ownership over outcomes rather than just metrics. You want to see the full arc of a client relationship, not just one slice of a pipeline.

How we work:

Remote base in Italy
Work from anywhere in Italy; minimum 3 days per week in Milan

Close to the founders
Milan-based; direct access to the CEO and product team

Modern stack
Latest tools, hyper-modern working environment

Coworking
Full membership included