AR Specialist

Workplace
Remote solely

About this role

POSITION SUMMARY:


*This is a temporary position. Candidates must be legally authorized to work remotely in India. 


TriVoca Health is seeking a detail-oriented and organized Accounts Receivable Specialist for a full-time, 3-month contract engagement. This role is responsible for managing the end-to-end billing and invoicing process, ensuring accuracy, compliance, and timely execution across all customer accounts. The ideal candidate brings hands-on experience with billing operations, a strong understanding of Purchase Order (PO) requirements, and the ability to work cross-functionally to resolve discrepancies quickly and efficiently.


KEY JOB RESPONSIBILITIES:


Billing & Invoicing

  • Prepare and issue accurate sales and invoices in a timely manner.
  • Verify customer billing requirements prior to invoice generation, including identifying customers who require Purchase Orders (POs).
  • Ensure all invoices are issued in accordance with customer-specific billing requirements and internal company policies.
  • Coordinate with internal teams to obtain supporting documentation needed for invoicing and billing submissions.

Purchase Order Management

  • Apply knowledge of PO validation processes to ensure billing is aligned with approved purchase orders.
  • Identify and flag any missing, expired, or mismatched POs before invoice issuance to prevent billing delays or disputes.
  • Maintain accurate records of PO status across accounts and follow up as needed with internal stakeholders.

Discrepancy Resolution

  • Investigate billing discrepancies, errors, and customer inquiries promptly and thoroughly.
  • Implement corrective actions to resolve issues and prevent recurrence.
  • Communicate resolution status clearly to internal teams and, where appropriate, directly to customers.

Compliance & Accuracy

  • Ensure all billing activities adhere to company policies and customer-specific contractual requirements.
  • Maintain organized and audit-ready documentation for all invoicing and billing activity.
  • Support month-end close activities related to accounts receivable as needed.

ATTRIBUTES FOR SUCCESS AT TRIVOCA:


At TriVoca, how work gets done matters as much as the results themselves. Our values shape how we show up for our colleagues, our clients, and our work every day. A successful AR Specialist demonstrates:

  • Be Collaborative —You work closely with internal teams to gather documentation, resolve discrepancies, and keep billing on track without silos.
  • Stay Curious —You dig into discrepancies rather than routing around them. You ask the right questions toget tothe right answer.
  • Take ActionYou move with urgency. When a billing issue comes in, youownit, resolve it, and follow through.
  • Put the Client at the Center —You understand that accurate, timely billing is a direct reflection of the experience TriVoca delivers to its clients.

QUALIFICATIONS:


Required Skills & Competencies

  • Strong attention to detail and commitment to accuracy in all billing and invoicing activities.
  • Solid knowledge of billing, invoicing, andaccountsreceivable processes.
  • Familiarity with Purchase Order (PO) validation and customer billing requirements.
  • Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
  • Effective communicator with the ability to coordinate across internal teams and follow up on outstanding items.
  • Ability to work independently and take ownership of assigned responsibilities in a fast-paced environment.

Preferred Experience

  • Prior experience inan AR, billing, or accounting support role.
  • Proficiencyin Microsoft Excel and familiarity with billing or ERP systems.
  • Experience working in a professional services or healthcare-adjacent environment a plus.

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