Clinic Assistant Specialist (Amherst, MA) - Veterans Evaluation Services

Location: Amherst
Workplace: On-site
Employment: Full-time

About this role

Description & Requirements

Maximus is currently hiring for a Clinic Assistant Specialist to join our Veterans Evaluation Services (VES) Team in Amherst, MA. The Clinic Assistant Specialist is responsible for assisting providers and veterans on exam days in any manner needed, general problem solving in a solutions-oriented manner for both providers and veterans and updating case statuses as available. The ideal candidate possesses the desire to assist our wounded veterans with a caring, positive, and patriotic attitude.

Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.

Essential Duties and Responsibilities:
- Perform all job functions in compliance with HIPAA policies and adhere to local and externally relevant health and safety laws and policies.
- Gather and provide necessary information to providers; may include gathering forms, documents, and vital signs necessary to the evaluation.
- Provide a high level of customer service by greeting and directing all visitors, answering inquiries, confirming contact and appointment information, and otherwise facilitating a positive experience.
- Document all actions taken and other pertinent information as it relates to veteran and provider interaction.
- Clean exam rooms between each appointment and otherwise maintain stock and cleanliness of the clinic throughout the day.

- Must live in or near Amherst, MA.
- Must be willing to work onsite in our Amherst, MA. location

- Must be willing and able to travel to provide support to other clinics in Region 1 - to include but not limited to New York, Connecticut, New Hampshire, Delaware, and Vermont

- Must be willing and able to work weekend shifts (Saturday and Sunday) as needed

- Valid driver's license is required

Minimum Requirements

- High School Diploma or GED required.

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EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at [email protected].

Minimum Salary

22.48

Maximum Salary

22.48

General information

Job Posting Title

Clinic Assistant Specialist (Amherst, MA) - Veterans Evaluation Services

Date

Monday, November 2, 2026

City

Amherst

State

Country

United States

Working time

Full-time

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