Clera home
·Dashboard
Mattson Technology

Field Service Engineer 3

Hillsboro · On-site
Apply now

About this role

Key Responsibilities:
• Able to perform installation, calibration, repairing and maintenance of equipment at customer site, troubleshoot electrical/electronic systems, assemblies, and subassemblies from using block diagrams
• Able to perform equipment upgrades
• Able to work independently
• Develop strong customer relationships at multiple levels in the customer organization.
• Manage customer's expectations
• Manage day-to-day service activities at assigned customer sites
• Work with end users to schedule work tasks as required
• Report and track activities including installations and equipment issues
• Perform preventative and corrective maintenance tasks as necessary
• Compiles data for and prepares regularly scheduled or special reports, analysis, and statements.
• Interfacing with customer on technical matters
• Exercises considerable latitude in determining technical objectives of assignment.  Completed work is reviewed from a strategic perspective for business results.
• Process experience desired to be able to run and perform basic process troubleshooting
• Drives key projects to improve equipment performance
• Travel as needed to support customers
• Drives key metrics such as costs, uptime, safety, and parts availability to ensure meeting the company's goals and customer's expectations
• Support other projects as assigned by management
• Other duties as assigned
Requirements:
• Five or more years experience as the field service engineer role dealing directly with customers, preferably in the semiconductor industry.  Other  experience level can be considered.
• Associates degree in electronics or equivalent experience in the electronics field 
• May require domestic or international travels, as required
•Ensures all safety requirements are satisfied and current as per local and corporate requirements
•May need to support shift schedule as assigned by management

 

Company at a glance

Mattson Technology designs, manufactures, markets and supports semiconductor wafer processing equipment used in the fabrication of integrated circuits. We are a key supplier of dry strip, rapid thermal anneal, plasma etch, and millisecond anneal equipment to the global semiconductor industry. Our manufacturing equipment utilizes innovative technology to deliver advanced processing capabilities and high productivity for the fabrication of current and next-generation semiconductor technology nodes.

Our customer base includes memory and foundry/ logic device manufacturers. We have a global sales and support organization focused on developing strong, long-term customer relationships. We have design and manufacturing centers in the United States, Germany. Our customer sales and support teams are located in China, Germany, Japan, South Korea, Singapore, Taiwan and the United States.

We were incorporated in California in 1988 and reincorporated in Delaware in 1997. Our principal executive office is located in Fremont, CA.

Team Size501-1,000 employees
WorkspaceOn-site
IndustrySemiconductor Manufacturing
Location
Hillsboro, Oregon, United States
Websitemattson.com
LinkedInLinkedIn

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

Know someone who'd be great for this?