Commercial Parts Counterperson

The Commercial Parts Counterperson is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person or on the phone. He/she locates automotive parts within the current inventory or from other sources (such as the internet, vendors, other internal dealerships) and arranges for delivery and/or installation. 

RESPONSIBILITIES 

Locates accessories or parts and arranges for installation 

Monitors parts inventory and maintains storage area in good condition 

Maintains up-to-date knowledge of all vehicles, accessories, and promotions 

Maintains accurate sales documentation 

Provides timely and accurate reports as required 

Performs other duties as assigned 

QUALIFICATIONS 

High school diploma or GED preferred 

Previous experience preferred 

Working knowledge of the industry 

Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress 

Strong organizational and problem-solving skills 

Helpful attitude and friendly demeanor 

Highly professional and dependable 

Strong computer and internet skills, including Microsoft Office suite