Analyst - IT Systems Engineering

Company:

Marsh

Description:

Docker Support

What can you expect?

• Being a part of a global team of diversely experienced professionals
• An opportunity to develop your career and skills within the wider global Product Delivery organization.
• Align with everyone's common goal to deliver as fast as possible.
• A great and competitive benefits package (locally dependent)
• An opportunity to learn and grow within a global organization.

We will count on you to:

· 3-6 years experience in Linux, Kubernetes (AKS/EKS), AWS cloud, and Web server support experience including Docker & container experience

· Should have solid understanding of cloud architecture (AWS and Azure) and components & native services.

· Solid work experience on any incident management, problem management, change management tool

· Good experience in Load Balancing technology primarily distributed F5.

· Good experience in release management tools like Ansible and Github

· Procurement/conversion/renewal/application of SSL certificates in PFX, CRT, JKS formats etc.

· Knowledge of Web Hosting n-tier infrastructures, specifically Firewalls, hardware load-balancers, SSL offloading, etc.

· Strong verbal and written communication skills

· Strong delivery focus with ability to multi-task and work on various projects concurrently, meeting client expectations and deadlines

· Strong motivation and ability to work in a fast paced, team-oriented environment

· Well balanced technical, client service and client management skills

· Sound experience in monitoring and observability tools such as Datadog

· Work on rotational shift and be on call providing global hours support, including weekends.

What you need to have:

• Participate in providing 24X7 support in OSS2 supporting RHEL Linux and Docker/Containers infrastructure
• Leading the technical docker team in the implementation and support of business applications that are hosted on Kubernetes (EKS and AKS).
• Liaise with technical stakeholders such as architects and developers, in the infrastructure implementation and support. Developing and reviewing the technical operations standards and guidance.
• Support operational excellence by identifying ongoing operational issues, root-cause analyses on outages and identifying the relevant remediation plans to strategically address them.
• Willingness to work on weekends and on rotational shifts.

What makes you stand out?

• Experience of any incident management and change management tool like ServiceNow.
• Experience with Kubernetes (EKS and AKS), Github and Github actions.
• Experience with APIGEE X or API Gateway is an advantage but not mandatory.
• Plan and manage project staffing needs, timelines/schedules
• Ensure open communication and appropriate information sharing. Build credibility in order to work effectively with various groups with varied and sometimes conflicting priorities
• Effectively communicate with stakeholders, securing approvals when needed and keeping them abreast of progress and potential roadblocks.
• Analyze, anticipate and mitigate risk factors and work with the team and stakeholders to minimize risk.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.