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Project Manager (ID 1382)

Location
Noida
Workplace
On-site
Employment
Full-time
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About this role

  • Act as the single point of contact between the client and company for successful project implementation and delivery.
  • Gather requirements from client operations and IT teams, document them, validate them, and establish the project scope before implementation.
  • Develop and maintain detailed project plans covering milestones, dependencies, resources, and delivery timelines.
  • Manage regular client communication, including weekly status reviews, project updates, escalation responses, and executive-level communication.
  • Coordinate with Df-OS delivery partners for product configuration according to client requirements and ensure quality and timelines are maintained.
  • Conduct solution demonstrations at key project milestones and obtain formal client sign-off at project closure.
  • Coordinate project billing instructions with project milestones and work with the Finance team to ensure timely invoicing.
  • Manage client escalations during migration, identify root causes, resolve issues, and implement measures to prevent recurrence.
  • Collect structured client feedback after delivery and provide insights to the product and delivery teams for continuous improvement.


    • Requirements

    • Qualification: B.Tech in any discipline.
    • Strong understanding of factory/manufacturing operations is essential.
    • Experience: 2–10 years of experience in project delivery, implementation, or client-facing roles within manufacturing, SaaS, or industrial technology.
    • Good understanding of manufacturing shop-floor operations, including production processes, quality, maintenance, or safety.
    • Direct plant/factory exposure is preferred.
    • Strong skills in project planning, structured communication, and stakeholder management.
    • Experience working with system integrators or delivery partners is an added advantage.
    • Should be client-focused and accountable for project outcomes.
    • Ability to build structured project plans, track milestones, identify risks early, and ensure deadlines are met.
    • Should be comfortable interacting with shop-floor personnel and translating operational requirements accurately to product/technical teams.
    • Ability to manage client escalations calmly and effectively. 1785847868327-DfOSPMJD




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