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Market Scope

Key Account Director ; (ID 1369)

Noida · On-site
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About this role

  • Manage a portfolio of 3–5 strategic, high-value manufacturing accounts with P&L accountability for retention and growth.
  • Build and maintain strong relationships with CXOs, Transformation Heads, and senior decision-makers.
  • Develop multi-year strategic account growth plans to expand business across new plants, divisions, and use cases.
  • Identify and drive revenue expansion opportunities within existing enterprise accounts.
  • Lead quarterly executive business reviews with key customers.
  • Work closely with Product, Customer Success, and Migration teams to ensure delivery commitments are achieved.
  • Understand customers' transformation agendas and position solutions across their manufacturing footprint.
  • Monitor account health and proactively identify churn risks and competitor activities.
  • Drive customer retention, renewals, and long-term account growth.
  • Maintain strong executive relationships and act as a strategic advisor to key clients.


    • Requirements

  • Minimum 10 years of experience in Enterprise SaaS.
  • At least 5 years of experience in Strategic Account Management.
  • Strong and proven experience in the manufacturing sector is mandatory.
  • Proven track record of managing/generating USD 10M+ SaaS revenue in the manufacturing vertical.
  • Demonstrated experience engaging and influencing CXO and Transformation Head-level stakeholders.
  • Strong expertise in enterprise account management, client retention, and revenue expansion.
  • Strong commercial acumen with the ability to identify upselling and cross-selling opportunities.
  • Ability to create and execute multi-year strategic account plans.
  • Strong executive presence with the ability to engage confidently with CIOs, COOs, CFOs, and other senior leaders.
  • B.Tech qualification preferred; MBA in Sales & Marketing is an added advantage.
  • Excellent communication, negotiation, relationship management, and stakeholder management skills.
  • Strong reliability, ownership, and ability to build long-term customer trust.


    • Company at a glance

    Market Scope is the leading source for market data, independent perspective and objective analysis in today’s ophthalmic and orthopedic markets.

    Since 1998, Market Scope has surveyed physicians regarding procedure volumes, surgical techniques, and product use. We use this data, along with our extensive database of physicians and surgery centers, our wide-ranging knowledge of products and technology, and our comprehensive network of industry contacts, to report on the ophthalmic and orthopedic industries.

    Market Scope reports are used by manufacturers, investors, entrepreneurs, and venture capitalists to measure performance, make investment decisions, and allocate resources. Our data, analysis, and forecasts serve as starting points for many annual planning cycles, strategic plans, acquisition analyses, and return on investment decisions in the industry. In addition, our information is routinely included in annual reports, SEC filings, and investor presentations by leading companies.

    Opinion-leading physicians often include Market Scope data in presentations at major professional meetings to provide context and relevance to clinical findings. Market Scope data is also frequently quoted in national publications such as the Wall Street Journal and the New York Times, and in industry publications including Eye World and Ocular Surgery News.

    Market Scope continues to be the most highly valued source for accurate and timely information about ophthalmic and orthopedic markets.

    Founded1996
    Team Size11-50 employees
    WorkspaceOn-site
    IndustryMarket Research
    Location
    India
    Websitemarket-scope.com
    LinkedInLinkedIn

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