Assistant Vice President – Managed Legal Services (ID 1361)

Location: Gurugram
Workplace: On-site
Employment: Full-time

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About this role

 Partner with Business Development during client discussions, discovery sessions,

and solution workshops.

 Understand client requirements and design practical, scalable delivery solutions.

 Prepare project estimates, staffing models, Statements of Work (SOWs), proposals,

and implementation plans.

 Build trusted relationships with clients and serve as a strategic delivery partner

throughout the engagement lifecycle.

 Lead multiple managed legal services engagements across areas such as Litigation

Support, eDiscovery, Document Review, Contract Lifecycle Management, Contract

Abstraction, Contract Remediation, Due Diligence, Compliance, Investigations,

Legal Operations, and other legal projects.

 Develop project plans, resource plans, quality plans, communication plans, and

delivery governance frameworks.

 Ensure projects are delivered on time, within scope, within budget, and to the

highest quality standards.

 Monitor delivery risks, proactively manage scope changes, and ensure appropriate

change management and client communication.

 Own project estimation and delivery budgeting, working closely with Finance for

commercial approvals.

 Track project performance against approved budgets and delivery plans throughout

the engagement.

 Monitor utilization, productivity, quality, timelines, and delivery KPIs while ensuring

commercial discipline and operational excellence.

 Lead, mentor, and develop Managers, Team Leads, and high-potential individual

contributors.

 Build strong delivery teams through coaching, structured feedback, capability

development, and continuous learning.

 Foster a collaborative, accountable, and high-performance culture.

Requirements

 12–18 years of experience in delivering managed legal services in an SLA driven

environment from an ALSP or legal services company.

 Demonstrated experience managing global client engagements and leading cross-

functional delivery teams.

 Strong experience in project management, client relationship management,

solution design, estimation, and delivery governance.

 Proven ability to manage multiple concurrent engagements in a fast-paced

environment.

 Deep understanding of legal service delivery models, emerging legal technologies,

and the impact of AI on legal services.

 Client-first mindset with excellent stakeholder management skills.

 Strong commercial awareness and business judgment.

 Excellent communication and presentation skills.

 Hands-on leadership with a willingness to lead by example.

 Strong analytical and problem-solving abilities.

 Excellent planning, organizational, and execution skills.

 Passion for mentoring people, building teams, and continuously improving delivery.

 Curiosity to embrace emerging technologies and redefine how legal services are

delivered.

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