Maple & Ash Boston - Host

Job DetailsJob Location: Maple & Ash Boston LLC - Boston, MA 02210Salary Range: $18.00 - $20.00 HourlyJoin Maple Hospitality Group, where culinary excellence meets unparalleled service. Led by renowned restaurateur Jim Lasky and two-Michelin-starred Chef Danny Grant, known for his innovative approach to fine dining, we're building a team of passionate food lovers dedicated to creating iconic destinations.

We believe success hinges on impeccable food, world-class service, and one-of-a-kind dining experiences. As we expand across Chicago, Scottsdale, Dallas, Santa Barbara, Miami and Boston you'll find endless opportunities for growth, travel, and continuing education.

Our culture is built on four core principles

Generosity: Always give more, exceed expectations.

Excellence: Deliver exceptional work with unmatched expertise.

Fun: Love what you do, laugh often, and enjoy the journey.

Fail Fast: Learn from mistakes, adapt, and keep improving.

What You Will Do

Manage reservations on OpenTable

Enthusiastically engage guests upon arrival and graciously thank them for dining

Manage waiting guests

Designate table assignments

Exhibit an excellent service attitude and be willing to go out of their way to accommodate our guests

Be flexible and able to adjust to meet the changing needs of the restaurant and guests

Maintain a level of professionalism and community effectively, Use critical thinking to handle difficult guest situations

Be considerate and willing to help out fellow teammates

Tolerate pressure and work calmly and efficiently during busy times

Identify investors and restaurant VIPs and notify their server

Communicate changes/events that can influence covers

Other tasks as assigned

QualificationsWho We Are Looking For

Ability to use reservation systems

Professional, articulate, friendly, and punctual

Possesses and exhibits the drive to provide exceptional service and willingness to go out of your way to accommodate guests

Flexible hours are required (able to work days, nights, weekends, holidays)

Confidence in personal style and appearance

Must be able to work at a rapid pace while maintaining attention to detail

Communication and ability to delegate

Skilled in time management

This role requires the ability to move and lift up to 25 lbs. Standing, sitting, or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required.

Maple Hospitality Group is an equal opportunity employer committed to hiring a diverse workforce and supporting an inclusive culture. MHG does not discriminate on the basis of disability, gender, veteran status or any other basis protected under federal, state or local laws.