Patient Service Representative

Location
Austin
Workplace
On-site

About this role

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

Join Our Team!

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative for our Northwest location in Austin, TX. 

This is a full-time position working Monday-Friday 8am-5pm.

Benefits:

We offer a PREMIUM base pay, MONTHLY bonus opportunities, and an excellent benefits program.  You will share in the Touchstone Medical Imaging mission to make radiology better to improve lives.  We offer a comprehensive benefits program including:

  • Monthly Bonus Opportunities!
  • Medical / Dental / Vision / Life / Pharmacy Plans
  • 401(k) with Employer Contribution
  • Paid Short-Term Disability
  • Paid Vacation Time
  • PTO Accrual Beginning Day 1
  • Colleague Referral Bonus Program

Duties & Responsibilities:

  • Schedule Patients for Diagnostic Exams and Procedures
  • Assist with Authorization and Verifications
  • Checking In / Out Patients
  • Answering Multiple Phone Lines
  • Provide Accurate and Complete Information to Billing Office
  • Insurance Verification
  • Ensure Accuracy of Patient Data Entered Into System
  • Process Requests and Filing of Patient Records

Requirements

  • 1-4 Years Experience in Medical Office Setting or Hospital
  • Experience in Authorizations and Insurance Verification Preferred
  • Ability to Handle Heavy Patient Volume
  • Strong Customer Service and Computer Skills
  • Ability to Multi-Task
  • Medical Terminology Knowledge
  • Insurance Verification Experience
  • Medical Assistant Certification a Plus
  • Bilingual is a plus
Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. With offices in Plano, TX, Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service-oriented outpatient environment.

#TMILPSR

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.
 

Lumexa Imaging is an equal opportunity employer.

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Top Benefits

  • Monthly bonus opportunities
  • Medical plan
  • Dental plan
  • Vision plan
  • Life insurance
  • Pharmacy plans
  • 401(k) with employer contribution
  • Paid short-term disability
  • Paid vacation time
  • PTO accrual
  • Colleague referral bonus program