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Billing Operations Associate

Location
Bengaluru
Workplace
On-site
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About this role

\nWe are looking for
A Billing Operations Associate to support our day-to-day invoicing, collections, and accounts receivable work. This is a hands-on, execution-focused role — generating invoices, following up on payments, and keeping our billing records clean.
What you'll do

  • Generate and send monthly invoices across customers and locations, making sure amounts match contracts, pricing, and usage

  • Track outstanding invoices and follow up with customers on overdue payments

  • Help customers set up and manage payment methods — ACH, auto-pay, credit card

  • Coordinate collections through Stripe and other payment channels

  • Investigate and resolve billing discrepancies; apply credits and adjustments where needed

  • Maintain and share Statements of Account (SOA) with customers

  • Support the finance team during month-end close on billing and revenue tasks

  • Work with Sales, Customer Success, and Operations to keep contract details and billing in sync

  • Keep clean records of contracts, invoices, and payment activity

  • Flag issues early — missed invoices, failed payments, process gaps

What we're looking for

  • 1–3 years of experience in billing, AR, finance ops, or a similar role

  • Strong working knowledge of Excel (formulas, pivot tables, VLOOKUP/XLOOKUP)

  • Bachelor's degree in commerce, accounting, finance, or a related field (or equivalent experience)

Nice to have

  • Hands-on experience with Stripe (or a similar billing/payments platform)

  • Prior accounts receivable (AR) experience

  • Exposure to SaaS or subscription billing

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