Business Resources Officer

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.

Introduction

• We would like to see experience of proficient use of Microsoft Office applications and of using database systems along with good analytical skills in the area of information management and use of data.
• To complete requests for reconciliation of data ensuring they are completed promptly and accurately as required.
• To provide a warm welcome for visitors to the centre, dealing with all enquiries in a professional and efficient manner.
• To adhere to Adult Learning Lewisham’s positive commitment to inclusivity and equal opportunities for all users at all times.

What’s the role

To support Adult Learning’s Business Resources team involving managing reception and front counter face to face, enrolling new and existing learners at the counter and over the phone, collecting course fees as well as setting up and maintaining office administrative working processes.

This role is Full time - 35 hours per week 

What’s in it for you?

Excellent training and development opportunities, plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

What we’re looking for

The successful candidate must be confident in their own abilities to deal with immediate problems along with great interpersonal skills.

Experience in dealing with data and analysis of information as well as discretion when dealing with confidential information is key.

Applicants will need to demonstrate experience of organised administrative work or in a customer services role using and updating administrative systems and processes.

Location

Working primarily at our Brockley Rise Centre, 2 Brockley Rise, London, SE23 1PR. There will also be requirements to work from other centres to complete training or cover leave.

Special conditions

• Willingness to undertake First Aid training

The recruitment process is anonymous and we don’t accept CV’s.

Applicant handbook- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.

For an informal discussion about this job, please contact Lisa Webb on 0208 314 7043 [email protected]

Please click here to view the Job Description and Person Specification

Salary

£32,442-£33,384 per annum (Scale 4) 

N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.

Diversity

Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

The Council reserves the right to close adverts early if there is a large response.

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