Broker Operations and Technical Onboarding Graduate
- Location
- Singapore
- Workplace
- On-site
- Employment
- Full-time
About this role
The Broker Operations & Technical Onboarding Graduate Scheme is designed for ambitious graduates looking to build a career in financial technology, operations, and client solutions. Over the course of the programme, you will work across key operational and technical functions, learning how institutional clients are onboarded, supported, and integrated onto LMAX platforms. This role combines operational excellence with technical problem-solving and is ideal for candidates who enjoy analytical thinking, client interaction, and technology-driven environments.
Responsibilities:
- Support daily operational processes including reconciliations, settlement reporting, and settlement requests.
- Assist with payment operations, including fund transfers, deposits, withdrawals, and payment ticket management.
- Coordinate with internal departments to resolve operational queries and improve day-to-day efficiency.
- Support management reporting and operational data analysis.
- Monitor digital asset inventory and assist with associated operational controls
- Maintain operational procedures, process documentation, and internal knowledge resources.
- Assist with Deliverable FX operational activities and client-related queries.
- Support the onboarding of LMAX Broker, Digital, and Custody clients from initial discovery through to go-live.
- Learn how institutional clients integrate with LMAX trading platforms using FIX APIs, REST APIs, and other connectivity solutions.
- Assist with client testing, technical validation, and conformance processes.
- Help configure client accounts, permissions, workflows, and platform functionality.
- Provide first-line support for onboarding and platform-related queries.
- Work alongside Technology teams to investigate technical issues and support client implementations.
- Assist with maintaining onboarding documentation, implementation plans, technical guides, and knowledge-base content.
- Support clients in understanding platform capabilities and best-practice workflows.
- A recent graduate with an understanding of APIs, system integrations, data flows, or software technologies.
- Strong analytical and problem‑solving skills, consistent with LMAX Group’s graduate expectations.
- Basic proficiency in one or more programming languages (e.g., Java, Python, JavaScript).
- Basic knowledge of FX, cryptocurrencies, or financial markets.
- Strong communication skills and enthusiasm for working in a collaborative team environment.
- Curiosity and willingness to learn about financial markets, technology systems and trading operations.
- 25 days of holiday
- Bonus
- Pension: CPF
- Private medical and dental coverage
- Term Life
- Personal Death and Accident Insurance
- Wellness contribution program with access to ClassPass
- Plumm Platform
- Five volunteering days
- Give as You Earn initiative
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