Professional Development and Training Coordin
- Location
- Wading River, NY, US
- Workplace
- Hybrid
- Compensation
- $60k – $65k
About this role
Summary Job Description:
The Professional Development & Training Coordinator is responsible for supporting workforce development across the RTC by overseeing training, onboarding, and staff development initiatives. This role ensures all staff are equipped with the tools, knowledge, and competencies required to deliver trauma-informed, youth-centered care in alignment with Little Flower policy, the New York State Office of Children and Family Services (OCFS) standards, and other relevant laws and policies. The coordinator works collaboratively with agency leaders and subject matter experts to deliver engaging learning experiences and promote continuous professional growth.
This position offers a full-time, 35-hour-per-week, hybrid work schedule and is based in Little Flower’s Residential Treatment Center (RTC) located in Wading River, Suffolk County. The role requires travel to Little Flower’s Wading River campus and other business-related locations when needed. From time to time, this position requires work outside of normally scheduled working hours and requires occasional overnight travel for training purposes.
About Little Flower
Little Flower Children and Family Services of New York is a human services nonprofit supporting the well-being of children, youth, families, and individuals across New York City and Long Island since 1929.
Our staff of more than 500 builds well-being by providing prevention services, foster care, residential treatment care, adoption services, programs and services for individuals with developmental disabilities, and medical and mental health services.
Principal Responsibilities
- Collaborate with the Human Resources Department to identify training needs and develop a comprehensive training program for new and current employees.
- Design and deliver onboarding and orientation for all newly hired RTC staff, ensuring they have the requisite resources, support, and knowledge of agency culture and climate to successfully perform job tasks.
- Track and maintain staff training compliance with all OCFS and internal agency standards.
- Collaborate with outside agencies to identify potential partnerships for support and training offerings.
- Advertise and communicate training offerings to RTC staff with an emphasis on maintaining compliance for mandatory trainings.
- Participate in outreach events, community fairs and information tables to bolster recruitment. Develop and facilitate training on trauma-informed care, youth and family engagement, crisis intervention, documentation, and agency-specific protocols. Serve as the point person for Therapeutic Crisis Intervention (TCI) training, including scheduling, recertification, and data tracking; serve as TCI trainer and coordinate external facilitators.
- Partner with Quality Assurance (QA), HR, and program leadership to identify training needs, implement improvement strategies, and ensure continuous quality improvement (CQI).
- Maintain a centralized training calendar and system for documenting attendance, certification, and evaluations.
- Lead staff focus groups to identify areas of training and strengthen staff support needs.
- Provide coaching, mentoring, and professional development opportunities for staff at all levels of the RTC.
- Support leadership development initiatives and succession planning through targeted learning and coaching.
- Foster a culture of learning, collaboration, and accountability consistent with trauma-informed care principles.
- Continuously assess best practices for attracting, developing and retaining a skilled and stable workforce.
- Partner with Human Resources and RTC leadership to gather employee feedback through stay interviews and use findings to identify opportunities to strengthen employee engagement, retention, and professional development
Required Qualifications and Experience
- Bachelor's degree in education, human services, organizational development, or related field required.
- Minimum of 3 years of experience in training, facilitation, or workforce development, preferably in a child welfare or residential care setting.
- Certified TCI trainer preferred or will have ability to become certified upon hire.
- Experience in adult learning, coaching, and trauma-informed systems change.
- Excellent communication, organization, and instructional design skills.
Travel Requirements
This position offers a full-time, hybrid schedule and is based in Wading River and requires travel to Wading River and other locations when needed.
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position.
Diversity, Equity, Inclusion and Belonging Statement
With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John’s Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences.
Accessibility
Some job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may be designed to protect the safety and health of the employee, their fellow employees and the individuals being served and may therefore exclude some individuals.
Equal Employment Opportunity Statement
Little Flower Children and Family Services of New York provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.
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