About this role
Home Sales Consultant – Home Accessibility Solutions
Cleveland, OH
Our sales consultants are paid a base salary plus commission and bonuses and have the potential to make $110k+ after year one, are provided a company vehicle, and a company laptop.
What You’ll Do:
- Connect with Customers – Meet with 2-3 clients and their families each day to assess their mobility needs and recommend customized solutions.
- Present Life-Changing Solutions – Demonstrate home accessibility products that enhance safety and independence.
- Create Tailored Proposals – Develop accurate estimates based on in-depth needs assessments.
- Collaborate for Success – Work closely with the Lifeway operations team to ensure seamless transitions from sale to installation.
- Drive the Sales Process – Address customer questions, overcome objections, and offer financing and rental options.
- Grow Your Pipeline – Generate 20% of your own leads through referrals, repeat business, and community outreach.
- Deliver Exceptional Customer Experience – Strive to exceed expectations, ensuring every customer interaction fosters trust and long-term relationships.
What Success Looks Like:
- Evaluation to sales Performance – Maintain an average of 45% evaluation to sales conversion.
- Customer Impact – Earn at least one 5-star review daily.
- Helping More Families – Serve a minimum of two clients per day.
- Attention to Detail – Complete a thorough 6-point checklist for every appointment to ensure top-quality service and follow-up.
What You Bring:
- Proven experience in sales, preferably in-home sales or mobility equipment.
- Strong communication and listening skills to understand and address customer needs effectively.
- Ability to conduct detailed needs assessments and recommend customized solutions.
- Excellent organizational skills and attention to detail.
- Comfortable working with software systems and maintaining accurate client records.
- Knowledge of local and federal regulations related to home accessibility is a plus.
- A valid driver’s license and willingness to travel locally.
- Problem-solving skills and the ability to remain professional in challenging situations.
- A post-secondary degree is preferred but not required.
If you’re passionate about helping others and want to build a rewarding career where your work truly matters, apply today and become part of the team.
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