About this role
Liberty Healthcare is accepting applications for an anticipated opening and full-time Director position.
This role will lead a new statewide initiative to improve the efficiency and effectiveness of a largescale critical incident, grievance and complaint management system for Home and Community-Based Services provided to older adults, vulnerable individuals, and people living with disabilities.
Program elements will include
- Partnering with state agency teams
- Creating an ideal experience for individuals who report complaints and grievances
- Reviewing, triaging, processing reported incidents on a timely basis
- Ensuring a high degree of consistency and quality of reviews
- Data analysis and reporting
- Providing technical assistance to HCBS providers
- Preparing for future initiatives
Director responsibilities
- Leading with a focus on the best interests of the people we serve
- Directing a start-up initiative
- Establishing and leading a statewide program
- Hiring and managing a team of approximately 10 remote Quality Reviewers
- Fostering collaborative relationships with a wide array of stakeholders
- Establishing a high-performance culture
- Ensuring contract deliverables are met
Schedule
You will work primarily Monday through Friday during daytime hours.
This is a remote position which will allow you to work from your home and will require occasional travel to Augusta, Maine and other locations.
You can expect
- Salary range between $100,000 and $125,000 (depending on qualifications)
- Health, dental, and vision insurance
- 30 days of paid time off annually for holidays, vacation, sick, and personal leave
- FSA, 401(k), and other perks
Full details on Liberty's benefits plan available at www.libertyhealthcare.com/upload/138.pdf
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