About this role
Job DetailsJob Location: Vermilion LFL - Vermilion, OH 44089Position Type: Full TimeEducation Level: High School / GEDTravel Percentage: NoneJob Shift: DayJob Category: AutomotiveLiberty Ford Vermilion is looking for a Service Advisor to join our team. If you enjoy working with people, staying organized, and being part of a fast-paced environment, this could be a great fit.
Why Work for Liberty Ford
At Liberty Ford, we value our employees and are committed to supporting your success both at work and at home.
We offer
Health, dental, and vision insurance
Paid time off after 90 days
401(k) with a generous company match
Ongoing training and opportunities for career growth
A supportive, team-oriented work environment
We focus on creating a workplace where you can grow your skills and build a long-term career.
What You’ll Be Doing
As a Service Advisor, you will serve as the main point of contact between customers and our service team. Your responsibilities will include:
Greeting customers and understanding their vehicle concerns
Communicating recommended services and timelines clearly
Working closely with technicians to ensure accurate repairs
Keeping customers updated throughout the service process
Preparing and managing repair orders
Explaining completed work and associated costs
Building lasting relationships with customers
What We’re Looking For
We are looking for someone who is reliable, professional, and customer-focused.
Qualifications include
Previous customer service experience (automotive experience is a plus)
Strong communication and organizational skills
Ability to multitask in a fast-paced environment
Positive attitude and ability to work well with a team
Basic computer skills
Valid driver’s license
Preferred Qualifications
Prior experience as a Service Advisor or in an automotive setting
Ability to explain technical information in a clear and simple way
Strong problem-solving skills and attention to detail
Join Our Team
If you are looking for an opportunity to grow your career with a company that values its employees and delivers excellent customer service, we encourage you to apply.
QualificationsJOB REQUIREMENTS
Must have a valid drivers license with a company acceptable driving record.
Adheres to all company policies, procedures, and safety standards.
Ability to read and comprehend instructions and information.
Ability to communicate well orally and in writing with customers, vendors and other contacts.
Must be able to add, subtract, multiple and divide.
Must be able to type.
Must maintain a professional appearance.
EDUCATION
High School diploma or GED
EXPERIENCE
2 years of experience as a Service Advisor in a Ford dealership preferred.
Experience using ADP Dealer Services Software a plus.
PHYSICAL REQUIREMENTS
The Service Advisor will be exposed to noise, dust, exhaust, and paint fumes and will be required to work in extreme heat and/or cold and rain and be able to walk, stand, and greet customers for at least 8 hours in a shift.
Disclaimer: This job description is not a contract of employment. No Dealership manager or other Employee at the Dealership has the authority to make a commitment of guaranteed or continued employment to you and this job description, or any dealership publication, practice, or procedure should not be understood to make any such commitment. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee.
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