Chief Of Staff, Hybrid Cloud & AI Solutions

The Chief of Staff is a strategic partner, business builder, and force multiplier to the VP & GM - Hybrid Cloud & AI Solutions within Lenovo's Solutions and Services Group (SSG) . Working across Offering, Sales, Presales/FDE, Engineering, Delivery, Finance, HR, and enterprise teams, this leader connects customer opportunity, business strategy, and execution. This is not an administrative or traditional PMO role.

Key Responsibilities:

Accelerate Strategy and Growth:

• Translate strategy into focused priorities, investment choices, clear decisions, and measurable commercial outcomes.
• Pressure-test opportunities for customer value, economics, feasibility, differentiation, and scalability.
• Help move emerging AI and cloud capabilities from proof of value to deployment, commercialization, and repeatable growth.

• Connect Offering, Sales, Presales/FDE, Engineering, and Delivery; clarify ownership, decision rights, handoffs, and dependencies.
• Simplify foundational operations while enabling Frontier experimentation, customer co-creation, and new business building.
• Balance hypergrowth with functional excellence, delivery readiness, and disciplined execution.

Drive Decisions and Follow-Through:

• Run a lean, decision-oriented business rhythm with clear KPIs, milestones, risks, owners, and commitments.
• Turn complex information into concise recommendations and actionable trade-offs; act with sound judgment even when data is incomplete.
• Anticipate obstacles, remove friction, and drive strategic commitments to closure.

Lead and Influence:

• Own a focused portfolio of high-impact, confidential, or ambiguous initiatives on behalf of the VP.
• Advise the VP candidly, build trust quickly, and align leaders across functions and geographies without relying on positional authority.

Measures of Success:

• Faster decisions and stronger follow-through on the highest-value priorities.
• More customer opportunities and proofs converted into scalable, commercially viable solutions.
• Clearer ownership, simpler operations, and improved cross-functional execution.
• Sustained functional excellence while the business grows at speed.

Basic Qualifications:

• 10+ years in strategy, business operations, transformation, consulting, general management, offerings, or business building. 
• Bachelor’s degree or equivalent experience.

• Proven success leading complex cross-functional initiatives; strong commercial, financial, executive communication, and influencing skills.
• Experience in AI, cloud, enterprise technology, or services preferred; proven intrapreneurial business/capability building strongly preferred (entrepreneurial experience also valued).

Leadership Attributes for Success:

• Strategic acumen with operational rigor; a business-owner mindset.
• Exceptional prioritization and follow-through; thrives in ambiguity and navigates chaos to get the job done.
• Builds trust fast; data-driven but not limited by incomplete information.
• Loves a challenge; proven intrapreneur (ideally) or entrepreneur.
• Drives hypergrowth and functional excellence together.

Role Boundaries: 

Functional leaders remain accountable for their results. The Chief of Staff owns integration, decision quality, operating cadence, strategic follow-through, and selected critical initiatives—not routine executive administration or a shadow PMO.