About this role
Director of Maintenance
Hillside Plaza is seeking a hands‑on, knowledgeable, and mission‑driven Director of Maintenance to lead the overall physical plant operations of our long‑term care facility. This individual plays a critical role in ensuring our residents live in a safe, comfortable, and fully compliant environment—supporting our commitment to high‑quality care.
About the Role
As the Director of Maintenance, you will oversee all aspects of building operations, equipment performance, safety programs, regulatory compliance, and maintenance team leadership. This position requires strong technical expertise, excellent organizational skills, and a deep understanding of long‑term care environments, including life‑safety regulations and preventative maintenance standards.
Key Responsibilities
Leadership & Team Management
- Supervise and mentor maintenance staff, including hiring, training, scheduling, and performance management
- Foster a culture of safety, accountability, and teamwork
- Provide hands‑on support to maintenance technicians when needed
Facility Operations
- Oversee daily operations of the mechanical, electrical, plumbing (MEP), HVAC, boiler, generator, fire suppression, and security systems
- Ensure timely completion of work orders, repairs, and preventive maintenance
- Maintain building accessibility, including doors, locks, lifts, lighting, and emergency systems
Regulatory Compliance & Safety
- Ensure full compliance with OSHA, NFPA Life Safety Code, Centers for Medicare & Medicaid Services (CMS) building requirements, and state long‑term care standards
- Maintain accurate records for surveys, audits, and inspections
- Coordinate facility safety programs including fire drills, disaster preparedness, equipment testing, and emergency response planning
Preventative & Environmental Maintenance
- Develop and manage a comprehensive Preventive Maintenance (PM) Program for all facility systems and critical equipment
- Ensure safe operation of HVAC, refrigeration, water heaters, generators, and mechanical systems
- Monitor environmental systems such as air quality, water temperature, and building sanitation
Budgeting & Vendor Management
- Manage maintenance budgets, supply inventory, and capital improvement planning
- Oversee external vendors, contractors, and service agreements
- Request bids and ensure cost‑effective completion of repairs and projects
Documentation & Technical Competence
- Read and interpret technical schematics, manuals, building plans, and compliance documentation
- Maintain detailed logs, inspection reports, life‑safety documentation, and regulatory files
- Utilize maintenance management systems (digital or paper-based) for tracking work orders and PM schedules
Qualifications
- High school diploma or equivalent required
- 2+ years of supervisory experience in maintenance, plant operations, or facilities management
- Long‑term care facility experience required
- Strong knowledge of building systems (MEP, HVAC, boilers, generators, life‑safety systems)
- Understanding of regulatory standards for skilled nursing facilities
- Ability to troubleshoot, prioritize, and manage complex maintenance tasks
- Excellent communication and leadership skills
What We Offer
- Health, dental, and vision insurance
- Disability and life insurance
- 401(k) with company match
- Career advancement opportunities within a growing organization
- Next‑day pay options for financial flexibility
- A collaborative leadership environment where your work makes a meaningful impact
Hillside Plaza – East Side of Cleveland
Rooted in the Community:
Hillside Plaza is a vital part of Cleveland’s east side, offering compassionate care and building lasting relationships with residents and families throughout the area.
Our Mission:
“Our Family Caring for Yours” means treating every team member like family. We believe in creating a supportive, respectful, and growth-oriented environment where you can thrive both personally and professionally.
What We Offer Employees:
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A strong sense of purpose and community
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Opportunities to grow your career in skilled nursing, assisted living, rehab, long-term care, and hospice
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Full-time nurse practitioner support and interdisciplinary collaboration
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A workplace that values your unique contributions and encourages continuous learning
We See You as a Whole Person:
Just like our residents, our team members have physical, emotional, social, and intellectual needs. We’re committed to supporting your well-being and helping you succeed.
We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job related handicap or disability.
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