Medical Office Coordinator
- Location
- Lawrenceville, NJ
- Workplace
- On-site
- Employment
- Full-time
About this role
Medical Office Coordinator (2 openings)
We are seeking a dependable, organized, and customer service oriented Medical Office Coordinator to support the daily operations of our medical office. This position is a dual-role opportunity combining front desk reception, patient services, and administrative support.
The ideal candidates will be comfortable interacting with patients, managing multiple responsibilities and assisting with the administrative functions necessary to keep the office running efficiently.
Office Location and Hours
86 Franklin Corner Road Lawrenceville, NJ 08648 | 8 am - 5 pm
Essential Duties & Responsibilities
- Answer incoming phone calls, direct inquiries, and take messages.
- Schedule, confirm, and coordinate patient appointments.
- Assist patients with check-in and check-out procedures.
- Maintain accurate patient demographic and contact information.
- Assist with patient account management and general administrative duties.
- Support insurance verification and authorization processes as needed.
- Assist with collecting, organizing, and maintaining patient documentation.
- Enter and update information in the company's computer systems.
- Communicate with internal departments to ensure patient needs are addressed.
- Assist with additional office responsibilities and projects as assigned.
Qualifications & Requirements
- High school diploma or equivalent required.
- Previous medical office, receptionist, or administrative experience preferred.
- Strong customer service and communication skills.
- Excellent organizational skills and attention to detail.
- Ability to multitask and prioritize responsibilities in a fast-paced environment.
- Comfortable answering phones and interacting with patients.
- Basic computer skills, including Microsoft Office and data entry.
- Ability to handle confidential patient information with discretion.
- Ability to work independently and as part of a team.
- Reliable, professional, and dependable attendance.
Preferred Qualifications
- Knowledge of DME procedures.
- Experience working in a fast paced medical office.
- Familiarity with electronic medical records (EMR) or practice management systems.
- Previous experience with insurance verification, authorizations, or patient account support.
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount programs
- Health insurance
- Life insurance
- Vision insurance
- Tuition Assistance
We offer a competitive compensation package and a great work environment. If you are someone looking to use your talents to help our clients meet their needs, and work with an exciting team, we want to hear from you. We promote a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check.
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