Style Associate BLR - GARUDA MALL

Customer Focus

• Understand customer needs and preferences to recommend suitable jewelry pieces.
  

• Address customer queries effectively and escalate complex issues when required.
  

Sales Mastery

• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
  

• Communicate product value effectively to customers.
  

• Support the store in achieving store targets.
  

• Stay updated with the latest collections, and promotions.
  

Flexibility and Change Management

• Adapt to varying shift timings and store requirements.
  

• Be open to transfers within the cluster area as per business needs.
  

• Exhibit punctuality and readiness to take on additional responsibilities when needed.
  

Store Operations Excellence

• Assist the Senior style associate in processing store deliveries, online order processing, and packaging.
  

• Assist in stock replenishment and visual merchandising.
  

• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
  

• Support theft prevention by maintaining vigilance and following protocols.
  

• Follow all company policies, work processes and store standard operating procedures (SOPs).
  

Collaboration

• Collaborate with team members to ensure smooth store operations.
  

• Work as a cohesive team player, contributing to group success.
  

Decision-Making and Sensitivity

• Display sensibility and sensitivity when addressing customer concerns.
  

• Use sound judgment in handling challenging situations while maintaining brand standards.
  

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
  

• Must be above 18 years of age and below 28 years of age
  

• Good communication and interpersonal skills
  

• Ability to learn quickly
  

• Positive and enthusiastic attitude
  

• Excellent presentation and grooming standards
  

• Flexibility and adaptability to work varied shifts (including weekends and evenings)