About this role
Join KEYENCE as a Collections Specialist
Location: Keyence U.S. Headquarters – Itasca, IL
Total Compensation (Base + Bonus): $68,281
What You’ll Do
As a Collection Specialist you will be responsible for collecting past due payments while exhibiting professional and effective communication skills for an optimal outcome.
- Review invoicing, purchase orders and other documentation to resolve billing disputes and ensure prompt collection.
- Collection Calls and/or correspondence in a fast paced, goal-oriented department.
- Reduce and maintain a low percentage of past due collection amount primarily by telephone or email.
- Work with collection agencies and legal counsels, as necessary, to reconcile delinquent accounts.
- Maintain and update relevant records, files, and information to the database.
- Proactively inform sales members of problem orders and accounts
- Proactively identify areas to improve credit operation efficiency and initiate projects to achieve such improvements.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
What We’re Looking For
- Bachelor’s degree (preferably in Business Administration, Finance or Accounting)
- Proficient in Excel
- Knowledge of Billing and Collections procedures
- Knowledge of Windows-based applications
- Proficient business writing and oral communication skill
- Ability to establish and maintain pleasant yet forceful interpersonal relationships
- Strong attention to detail, goal oriented
- Ability to prioritize, multitask and organize daily workload
- Proactive handling of dispute resolution
- Commitment to excellent customer service
What We Offer
- Base Salary: $54,890
- Bonus Target: $13,391 annually (performance-based), paid quarterly
- Benefits: Medical, dental, vision, 401K match, ~4 weeks PTO in first full year
- Career Growth: Promote-from-within culture with base and bonus increases
Why KEYENCE?
- Recognized by Forbes as one of the World’s Most Innovative Companies
- A global leader in factory automation and quality assurance solutions
- Operating profit of over 40% for 25 consecutive years
- A culture that invests in your success from day one
KEYENCE is an at-will, Equal Opportunity Employer.
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