About this role
About the role
Kaimetrix is seeking a Video Telecommunications Specialist – Level III to support the management and operation of video teleconferencing (VTC) and conference room systems in a secure, mission-critical environment. This role is responsible for ensuring reliable operation, scheduling, troubleshooting, and optimization of VTC services to meet mission and customer requirements.
What you'll do
- Manage daily operations of VTC and conference room systems, including scheduling and system configuration
- Perform video capturing and transfer video content to media streaming platforms
- Conduct operations, troubleshooting, and maintenance of VTC and conference room equipment
- Execute repairs or initiate and track trouble tickets for equipment and system issues
- Perform routine performance testing to ensure VTC and conference systems operate at optimal performance and capacity
- Resolve technical issues impacting VTC sessions and ensure timely restoration of services
- Ensure systems are configured to meet requirements for scheduled conferences and mission needs
Qualifications
Education/Experience:
- Minimum of 6 years of experience in video telecommunications, technical support, or related roles
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience
Certifications:
- CompTIA Security+, CCNA
Clearance:
- Active Tier 3 (T3) background investigation or ability to obtain and maintain
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