About this role
About the role
Kaimetrix is seeking a Video Telecommunications Specialist – Level II to support video teleconferencing (VTC) and audio/visual (AV) systems in a secure, mission-critical environment. This role is responsible for performing video operations, supporting troubleshooting activities, and ensuring VTC systems operate at optimal performance while providing user support and training.
What you'll do
- Perform video capturing and transfer video content to media streaming servers
- Troubleshoot VTC and conference room equipment and execute repairs or initiate and track trouble tickets
- Schedule AV/VTC sessions, maintain call schedules, and coordinate conference reservations
- Provide client consulting and training on the use of audio/visual and VTC systems, including control interfaces and configurations
- Act as equipment custodian and perform inventory asset management and accountability functions
- Ensure VTC and conference room systems operate at optimal performance and capacity
- Assist in resolving technical issues to maintain continuity of services and support mission operations
Qualifications
Education/Experience:
- Minimum of 4 years of experience in video telecommunications, technical support, or related roles
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience
Certifications:
- CompTIA Security+, CompTIA CySA+
Clearance:
- Active Tier 3 (T3) background investigation or ability to obtain and maintain
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