About this role
The JEGs Story:
Why do millions depend on JEGS for their high-performance car parts? It’s simple - from the iconic mail order catalog to a fully stocked e-commerce experience, we have built a preferred destination for every gearhead, professional racer, weekend warrior and restoration nut who wants to take their vehicle to the next level.
Around here, we don't just sell parts we rely on when driving our own cars around racetracks, dirt trails, and interstates across the country. Parts may be our business - but grease, fuel, exhaust, power, and speed are what we live for.
Job Summary:
The Website Operations Specialist is responsible for the day to day operation of the company's ecommerce website, including content updates, promotional configuration, and site merchandising. This role ensures the site runs accurately and reliably, troubleshoots issues as they arise, and partners with development and marketing teams to execute campaigns and maintain site quality.
- Update and maintain website content, including product pages, banners, landing pages, and navigation
- Configure and schedule promotions, discounts, and pricing rules across the site
- Perform quality assurance testing on new content, promotions, and site changes before and after launch
- Identify, troubleshoot, and escalate site issues, including broken links, display errors, and functionality problems
- Coordinate with the development team on bug fixes, feature requests, and platform updates
- Monitor site performance and promotional accuracy during high traffic periods (sales events, seasonal campaigns)
- Maintain documentation for site processes, content standards, and recurring promotional setups
- Support cross functional partners (marketing, merchandising, finance) by executing requested site changes accurately and on schedule
You have:
- 3+ years of experience in ecommerce, website operations, or digital content management
- Experience with a content management system or ecommerce platform (list your specific platform if you want it in the posting)
- Basic understanding of HTML/CSS for content troubleshooting
- Familiarity with QA/testing processes for web based changes
- Strong attention to detail and ability to manage multiple concurrent tasks
- Comfortable working with both technical (development) and non-technical (marketing) stakeholders
Benefits:
- 401(k)
- Health, Dental, Vision, and Life insurance
- Employee assistance program
- Employee discount
- Paid time off
- Referral program
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