Supervisor - Full Time

Location: PLYMOUTH
Workplace: On-site
Employment: Full-time
Compensation: £13

About this role

This is JD. Born in 1981. Built for Now.

At JD, we don’t just sell sneakers and outdoor gear, we set trends, break boundaries, and build communities. Whether you're on the shop floor, behind the scenes, or driving innovation, every role here plays a part in shaping the future of our industry.

We’re fast-paced, fearless, and unapologetically ambitious. We celebrate authenticity, thrive on collaboration, and never stop pushing forward, if you’re ready to bring your energy, ideas, and personality to a team that values them.

This is your moment. This is JD. Are you in?

Role Overview
As a Supervisor, you play a key role in supporting the smooth running of the shop floor and delivering the high service standards our customers expect. You play an active role in supporting colleagues throughout each shift, helping to maintain high standards of service, presentation and store performance. You’ll also support daily operational tasks as directed by Store Management.

Key Responsibilities

• Deliver excellent customer service by supporting customers, resolving queries, and ensuring team presentation meets brand expectations.

• Support sales performance by monitoring service levels, using in-store devices to offer the full product range, and assisting with effective product placement.

• Maintain strong visual and operational standards by keeping the shop floor clean, organised, and aligned with brand standards and company expectations.

• Assist with daily operational duties including opening and closing procedures, cashing up, and supporting accurate till operations.

Skills & Experience Required

• Previous supervisory or team-leader experience in fast-paced retail or customer-facing environments.

• Strong communication skills with the ability to guide and support colleagues on the shop floor.

• Excellent attention to detail with the ability to uphold high standards in service, presentation, and store operations.

• Strong interest in retail, solid product and trend awareness, and the ability to promote company values and behaviours.

Desirable Attributes

• Positive and proactive leader who enjoys supporting colleagues and contributing to a busy retail environment.

• Effective problem-solver with strong customer service and resolution skills.

• Interest in visual merchandising and product presentation.

• Team-focused mindset with a positive, supportive approach.

We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.

Thank you for your time

#JD

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

Ask your AI about this role

Connect Clera once, then ask if it fits you.

Read the Supervisor - Full Time listing at JD Gyms (https://www.getclera.com/jobs/jd-gyms/supervisor-full-time-ckih5cb1nfsp) and tell me whether it fits my profile. Save it for me if it does.

Claude ChatGPT

Not connected yet? Takes a minute

Add to Claude

One click above pre-fills the connector. Or by hand: Settings > Connectors > Add custom connector, paste https://mcp.getclera.com. Either way, sign in with the account you use on Clera and approve the consent screen.

https://mcp.getclera.com

Supervisor - Full Time

About this role

Tired of cold applications?

Ask your AI about this role

Benefits