FISH TECHNICAL SERVICE AF

1. Coordinate and oversee daily technical support activities to ensure prompt resolution of customer issues.

2. Support and guide technical support staff in executing troubleshooting and service tasks.

3. Assist in maintaining support procedures, tools, and documentation for efficient operations.

4. Monitor technical issues, record performance metrics, and report deviations for corrective action.

5. Collaborate with internal teams to ensure smooth operations and continuous service improvement.

Qualification :

1. Minimum bachelor degree in Fisheries / related fields (GPA Min. 3.00)

2. Have minimum 1 years of experience in related fields; fresh graduates are welcome to apply

3. Have knowledge about fish management

4. Willing to be placed in Palembang

Deskripsi pekerjaan :

1. Mengoordinasikan dan mengawasi kegiatan dukungan teknis sehari-hari untuk memastikan penyelesaian masalah pelanggan secara cepat.

2. Mendukung dan membimbing staf dukungan teknis dalam melaksanakan tugas pemecahan masalah dan layanan.

3. Membantu memelihara prosedur, perangkat, dan dokumentasi dukungan demi kelancaran operasional.

4. Memantau masalah teknis, mencatat metrik kinerja, dan melaporkan penyimpangan untuk tindakan perbaikan.

5. Berkolaborasi dengan tim internal untuk memastikan kelancaran operasional dan peningkatan layanan secara berkelanjutan.

Kualifikasi:

1. Minimal gelar sarjana (S1) di bidang Perikanan atau bidang terkait (IPK minimal 3,00).

2. Memiliki pengalaman minimal 1 tahun di bidang terkait; lulusan baru dipersilakan melamar.

3. Memiliki pengetahuan mengenai manajemen perikanan.

4. Bersedia ditempatkan di Palembang.

JAPFA is an agribusiness company that engages mainly in the production of animal feed, poultry breeding, commercial farm, consumer products, aquaculture, and beef cattle farming. Founded in Indonesia and now headquartered in Singapore, we employ over 37,000 people across an integrated network of modern farming, processing and distribution facilities in Indonesia, Vietnam, India, Myanmar, and Bangladesh. We believe our people are the key to staying ahead, and we continuously seek talented individuals to grow with us and contribute to our mission.

Visit our official webpage:
https://www.japfa.com/
https://www.japfacomfeed.co.id/