Inside Sales Representative (Part-Time)

Inside Sales Representative (20-25 hours a week)

Location: Raleigh, NC (In‑office) • $25.00/hour + Bonuses

About the Role

Seeking a motivated, detail‑driven Inside Sales Representative to drive outbound sales efforts. This role focuses on proactive outreach — phone, email, direct mail, and digital — to generate leads, schedule qualified site visits, and fuel pipeline growth for Outside Sales.

What You’ll Do

• Execute 100+ outbound activities daily (calls, emails, direct mail, social) across all business sectors: offices, medical, schools, gyms, restaurants, etc.
• Develop and manage leads and nurture email campaigns plus direct mail initiatives to generate and mature leads.
• Leverage sales intelligence and CRM tools (Zoho, ZoomInfo, Concinnity, Lodestar) for list building and pipeline management.
• Contact current customers to generate referrals and expand opportunities.
• Qualify leads through needs analysis to ensure strong fit for commercial cleaning services.
• Schedule a minimum of 2+ qualified site visits per day for the Outside Sales team.
• Maintain meticulous CRM records of outreach, lead status, and next actions.
• Partner with marketing and sales to refine messaging and improve performance.
• Continuously build and prioritize a robust pipeline along the Front Range market.

What We’re Looking For

• 2–4 years in outbound sales/BDR/SDR or appointment‑setting (B2B exp. preferred).
• Proven success with high‑volume outreach, lead qualification, and meeting setting.
• Proficient with CRM and field tools (Spotio, ZoomInfo, Road Warrior or similar).
• Strong phone presence & written communication; experience building campaigns is a plus.
• Highly organized self‑starter with excellent time management and follow‑through.
• Commercial cleaning/facilities services familiarity a plus (not required).

What You’ll Get

• Competitive hourly base pay plus commissions, performance incentives, and bonuses.
• Clear activity and results targets with coaching and career path.
• Modern tool stack (ZoomInfo, CRM, field routing) and marketing support.
• Hybrid flexibility (as applicable) after training and performance consistency.
• Health & Dental benefits, 401(k) with match, paid vacation & holidays.

Execution Plan (Step‑by‑Step)

1) Build Targeted Lists: Segment by industry, ZIP/city, and size using ZoomInfo, internal CRM, and mapping tools. Prioritize by fit and focus areas.

2) Initial Outreach Calls: Introduce, capture decision‑maker info, determine outsource vs. in‑house, and gather a satisfaction rating (1–10). Keep calls concise.

3) Capture & Document: Log contact details, status, and notes in CRM immediately. Tag by qualification level and next step.

4) Email & Direct Mail Follow‑Up: Launch tailored cold/nurture sequences and personalized direct mail for high‑potential accounts.

5) Leverage Referrals: Call happy customers for introductions; document and prioritize referred leads.

6) Qualify & Schedule Site Visits: Deepen discovery (budget, timing, decision process) and schedule qualified site visits for Outside Sales.