Professional Learning Lead, Operations
About this role
IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a Professional Learning Lead, Operations to manage and motivate a small team of coordinators and lead team-wide operations. #LI-EM1
In this role, you will oversee the daily operations of the Professional Learning Group, including scheduling professional development, managing and maintaining team-wide systems and processes, approving and booking travel, and providing logistical support for internal meetings and events. You will work cross-functionally to manage and evaluate systems and processes within the PLG team.
We are seeking a highly organized and process-driven leader who excels in customer support and effective communication. You are the kind of leader who can support and motivate a team and is also willing to jump in and do the work when needed.
WHAT YOU'LL BE DOING
- Manage, support, and develop a team of coordinators, ensuring the team provides excellent customer service
- Develop and maintain scalable, efficient systems to support team operations
- Regularly evaluate and identify gaps in existing processes and escalate to senior leadership
- Maintain oversight of professional development scheduling across seven regions
- Work closely with internal teams to evaluate and develop Salesforce reports and dashboards to drive team efficiency
- Oversee all aspects of the travel approval process for the professional learning team
- Maintain high standards of quality for your team’s work
- Provide logistical support for internal events and meetings
WHAT WE'RE LOOKING FOR
- BA/BS degree
- 5+ years working in operational roles
- Previous management experience strongly preferred
- A positive, upbeat leader who thrives in a fast-paced environment
- A self-starter with the ability to plan and build timelines, prioritize tasks, and act resourcefully to resolve problems
- Organized, methodical, and detail-oriented; ability to effectively manage multiple projects and tasks concurrently, from start to finish
- An exceptional verbal and written communicator who can work well with a wide range of people
- A thoughtful and creative problem solver who aligns their work with the company’s mission and priorities
- Proficient with Google Suite
- Experience with Salesforce a plus
ABOUT IXL LEARNING
IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:
- 1 in 4 students in the United States uses IXL.com
- Rosetta Stone provides an immersive learning experience for 25 languages
- Wyzant is the nation's largest community of tutors, covering 300+ subjects
- Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.
Company at a glance
At IXL Learning, we are passionate about improving learning for all. We apply technology in thoughtful and innovative ways to unlock students' innate curiosity, creativity, and desire for knowledge.
IXL’s award-winning personalized learning platform is used by more than 17 million students worldwide. With a comprehensive K-12 curriculum, individualized guidance, and real-time analytics, IXL meets the unique needs of each learner. And as the gold standard in educational technology, IXL is helping 95 of the top 100 U.S. school districts successfully use technology to improve teaching and learning.
Studies have shown that IXL leads to higher test scores, predicts success, and benefits all students. Learn more about how IXL accelerates learning at www.ixl.com/research
IXL Learning’s family of brands includes Rosetta Stone, the world’s leading language learning program; TeachersPayTeachers, the leading marketplace of educator-created resources; Education.com, the most comprehensive library of learning activities for K-8 students; Wyzant, the nation’s largest tutoring network; Vocabulary.com, the educational destination for improving literacy skills; SpanishDictionary.com, the world’s most popular Spanish-English dictionary and translation website; and ABCya, the creator of over 300 educational computer games and apps for kids.
Hear what our employees love about working at IXL:
"At IXL, I take pride in knowing that the code we deliver helps educators and parents better understand how their children are learning. And, it's motivating to work on a team with supportive and highly capable coworkers who genuinely care about each other, the product, and our customers." - Adam Singer, Engineering Project Lead
"Solving engineering challenges to continually improve our product really keeps me engaged in my work." - Jestin Ma, Software Engineer
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