Resident Account Specialist

Workplace
On-site

About this role

Job DetailsPosition Type: Full TimeIRT Living is seeking a Resident Accounts Specialist to oversee the overall integrity of resident financial records for our Ohio portfolio of communities.

*Must reside in or near Ohio.

About Us

Independence Realty Trust, Inc (NYSE: IRT) is a real estate investment trust that owns and operates multifamily apartments. IRT currently manages over 36,000 apartment homes, 120+ communities, in over 30 markets and 14 of the country’s most desirable states. IRT has a strong commitment to hiring the most talented industry professionals, which has resulted in record growth, making the Company one of the most respected and trusted within our industry.

Responsibilities

Collect rents and control delinquencies
Serve legal documents and process/supervise all eviction proceedings.
Attend unlawful detainer and other court hearings (virtually) on behalf of ownership as required
Deposit all funds, including bank deposits, daily
Manage resident online payment enrollments
Process and post all SODAs timely
Assist Accounting with Account Month End discrepancies, reconciliations, and variances as needed
Manage resident payment plan options per company operational guidelines
Responsible for assigned community portfolio resident account ledge activities, ensuring documentation is kept complete, accurate, up to date and compliant
Maintain knowledge of all relevant laws and agency regulations, including but not limited to fair housing, harassment, disability accommodations, and landlord-tenant relationships to ensure 100% compliance
Perform additional duties as assigned

QualificationsRequirements

1-2+ years experience in property management preferred
Strong attention to detail, excellent analytical skills and the ability to identify and resolve problems in a timely manner
Proficient in Microsoft 365, including Word, Excel, and Outlook
Excellent verbal and written communication skills
Bilingual Spanish is a plus
Able to work independently, demonstrates accuracy and thoroughness, prioritizes and plans work assignments, organized and uses time efficiently to meet deadlines
Work Hours: 40 hours per week, as scheduled, Monday through Friday. Weekly schedule may change as required. May be necessary to work holidays
Experience with property management software preferred - Entrata

We Offer

Competitive Compensation Package

Bonus Opportunities

Stock Awards

Paid Holidays and Paid Time Off

BCBS PPO Health Insurance

401k with 4% match

We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.

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Top Benefits

  • Competitive Compensation Package
  • Bonus Opportunities
  • Stock Awards
  • Paid Holidays
  • Paid Time Off
  • BCBS PPO Health Insurance
  • 401k with 4% match