Fulfillment Swing Shift Supervisor

Job DetailsJob Location: David C Cook Elgin - Elgin, IL 60124-0011Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $47,464.00 - $59,330.00 SalaryMake Every Order Count

As our Fulfillment Swing Shift Supervisor, you’ll lead the people and processes that help ensure our products reach customers accurately, efficiently, and on time. Working onsite in our warehouse, you’ll oversee swing-shift fulfillment operations and lead a team of four direct reports while helping create a safe, productive, and collaborative work environment.

This is a hands-on leadership opportunity for someone who enjoys improving how work gets done. You’ll coordinate daily fulfillment priorities, monitor workflow and capacity, and help ensure orders are picked, packed, and shipped accurately and efficiently. You’ll oversee inventory and material movement, maintain quality and productivity standards, troubleshoot operational issues, and adjust resources and priorities as business needs change.

You’ll also partner across teams to address inventory availability, backorders, production schedules, and other issues that could affect fulfillment and the customer experience. Using ERP and warehouse management systems, you’ll help maintain visibility into operations, identify opportunities for improvement, and support accurate, efficient processes from order through shipment.

Our work ultimately supports resources that serve churches, ministries, families, and communities, so we’re looking for a leader who takes pride in both operational excellence and the impact of getting the right products into customers’ hands at the right time.

Swing Shift schedule: This position requires the flexibility in working hours, as the schedule changes twice a year. The majority of the time the shift is 6:30 am to 3:00 pm, Monday through Friday (with occasional overtime). The exception is mid-February to mid-July the shift goes to 3:00pm to 11:30 pm, Monday through Friday which may also have overtime).

QualificationsWhat You’ll Bring to the Team

You’re a practical, people-focused leader who knows how to keep a fast-moving fulfillment operation organized while maintaining high expectations for accuracy, quality, and service. You’re comfortable making decisions on the floor, solving problems as they arise, and helping employees understand both what needs to be accomplished and why it matters.

We’re looking for

5+ years of experience in fulfillment, warehouse, distribution, production, or a related operational environment, with prior leadership or supervisory experience preferred.
A bachelor’s degree in business, supply chain, operations, or a related field preferred, or an equivalent combination of education and relevant experience.
Experience leading, coaching, and developing employees while maintaining accountability for performance, productivity, and quality.
Strong knowledge of warehouse and fulfillment processes, including picking, packing, shipping, inventory movement, and material flow.
Experience working with ERP and/or warehouse management systems (WMS) and the ability to use operational information to identify and resolve issues.
Strong organizational and problem-solving skills, with the ability to prioritize work, adjust to changing demands, and keep operations moving during high-volume periods.
A collaborative communication style and the ability to work effectively across departments to resolve fulfillment, inventory, and customer-impacting issues.
A commitment to workplace safety, accuracy, continuous improvement, and creating a positive team environment.
The ability to work onsite in a warehouse environment on the swing shift and meet the physical requirements associated with the role.

Benefits and Perks

Medical Plan: HDHP w/ HSA (All Staff) or Direct Primary Care Option (Colorado Employees Only)

Dental Plan

Vision Plan

401(k) w/ Company Match ($0.50 on the $1 up to 10% of eligible compensation)

Basic and Voluntary Life Insurance Options

Long-Term Disability

Short-Term Disability

Voluntary Accident

Life Assistance Plan

Other Benefits

Adoption Benefit

Benevolence Fund

Service Recognition Leave

Volunteer Days

Holidays

Sick Time

Pet Insurance Discounts

Tuition Reimbursement

Maternity Leave

Paternity Leave

New Childbirth Assistance