INSURICA University Specialist

Job DetailsPosition Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $59,000.00 - $85,000.00 SalaryJob Shift: DayJob Category: Human Recourses Job Summary

The INSURICA University Specialist is responsible for supporting the INSURICA University corporate learning initiative by developing engaging, interactive training content and coordinating live learning opportunities for colleagues across the INSURICA community. Working in close partnership with internal subject matter experts, the Specialist utilizes approved artificial intelligence tools to accelerate the design and development of SCORM-compliant training content for deployment through INSURICA’s learning management system, and helps develop, organize, and deliver live training events, in person and virtually, ensuring training programs and resources align with and support INSURICA’s strategic initiatives and direction.

Job Functions

Partner with internal subject matter experts to identify, scope, and prioritize training needs across systems and technical applications, sales development, insurance knowledge, and leadership and personal development
Utilize approved generative artificial intelligence tools to develop initial drafts of interactive, SCORM-compliant training content, refining and finalizing all content in collaboration with subject matter experts to ensure technical accuracy and alignment with INSURICA standards
Package, test, and deploy finalized training content to INSURICA’s learning management system, ensuring SCORM compliance and functionality, as well as a quality learner experience
Apply INSURICA’s AI governance and data classification policies in all AI-assisted content development
Review and migrate existing or new training programs to new, or appropriate, training channels
Understand and effectively communicate available methods and techniques for training at INSURICA
Oversee and maintain marketing and promotional materials to effectively communicate and promote internal and external training and development opportunities and INSURICA University in general. (i.e., training calendar, newsletters, flyers, social media advertising, etc.)
Administer and facilitate INSURICA’s INSURICA DNA program for new colleagues
Provide administrative support for INSURICA University Board of Regents meetings, including but not limited to, scheduling, agenda preparation, and minutes
Develop, organize, promote, and facilitate live training opportunities for colleagues across the INSURICA community, in person and virtually, including coordinating internal subject matter experts and external presenters
As appropriate, prepare and schedule physical conference rooms, or virtual meeting spaces, for in-person, virtual, and hybrid training sessions
Administer and track training invitations and completions as required
Partner with internal subject matter experts to identify, scope, and prioritize training needs across systems and technical applications, sales development, insurance knowledge, and leadership and personal development
Utilize approved generative artificial intelligence tools to develop initial drafts of interactive, SCORM-compliant training content, refining and finalizing all content in collaboration with subject matter experts to ensure technical accuracy and alignment with INSURICA standards
Package, test, and deploy finalized training content to INSURICA’s learning management system, ensuring SCORM compliance and functionality, as well as a quality learner experience
Apply INSURICA’s AI governance and data classification policies in all AI-assisted content development
Review and migrate existing or new training programs to new, or appropriate, training channels
Understand and effectively communicate available methods and techniques for training at INSURICA
Oversee and maintain marketing and promotional materials to effectively communicate and promote internal and external training and development opportunities and INSURICA University in general. (i.e., training calendar, newsletters, flyers, social media advertising, etc.)
Administer and facilitate INSURICA’s INSURICA DNA program for new colleagues
Provide administrative support for INSURICA University Board of Regents meetings, including but not limited to, scheduling, agenda preparation, and minutes
Develop, organize, promote, and facilitate live training opportunities for colleagues across the INSURICA community, in person and virtually, including coordinating internal subject matter experts and external presenters
As appropriate, prepare and schedule physical conference rooms, or virtual meeting spaces, for in-person, virtual, and hybrid training sessions
Administer and track training invitations and completions as required

Additional Responsibilities

This job description is intended to describe the level of work required of the person performing the position. Essential functions are outlined; however, other duties may be assigned, as needs arise, or as required to support the essential functions. Specific performance objectives may be developed each year to measure the performance of the tasks and functions listed in this job description.

Remote work opportunities vary by location, department, and business need and are subject to change, as needed. Each manager will provide details on any telecommuting opportunities, as well as scheduling, within their department.

QualificationsJob Requirements

2 – 4 Years previous administrative, training, or learning and development experience preferred
Previous video editing and light graphic design experience preferred
Associate degree preferred
Previous insurance experience preferred

Knowledge, Skills, and Abilities

Demonstrated aptitude and curiosity for emerging technologies, including hands-on experience with generative artificial intelligence tools, preferred
Ability to work effectively with cross-functional teams
Ability to work within a fast-paced, changing priority environment
Ability to communicate effectively, both verbally and in writing
Strong PC skills, with the ability to effectively utilize Microsoft suite of tools as well as virtual conferencing systems
Familiarity with online meeting platforms including scheduling and conducting large virtual meetings
Familiarity with Adobe Premiere Pro or similar video editing and graphic design software
Aptitude for utilizing generative artificial intelligence tools to draft, refine, and enhance training content, with a willingness to learn and experiment with new tools and techniques
Familiarity with learning management systems and SCORM-compliant e-learning content, or the ability to quickly learn e-learning authoring and deployment tools
Strong facilitation and presentation skills, with comfort leading live training sessions, in person and virtually, for groups of varying sizes
Self-motivated, with the initiative to prioritize and be self-directed
Regular and punctual attendance is required
Excellent interpersonal skills, with the ability to interact effectively with both colleagues and managers across all levels
Ability to promote and maintain a team environment, willing to find accommodating solutions for our customers, companies, and the Agency
Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentiality

Work Conditions

Ability to perform approximately 90% sedentary work, exerting up to 10 pounds of force occasionally, and negligible force frequently
Ability to lift up to 20 pounds, occasionally
Requires operation of a computer workstation, including keyboard and video display
All requirements may be modified to reasonably accommodate physical or mental impairment